Ontrack is a leading global provider of data recovery and data erasure services. Organisations and individuals in and around Norwich trust Ontrack with their data recovery requirements.
With 22 data recovery labs across the globe, Ontrack can provide its data recovery services and products no matter where you’re based.
The data recovery experts in Norwich
Whether you ran over your USB stick on Elm Hill, or your CCTV DVR system is corrupted, Ontrack’s data recovery service can help you. Our expert data recovery and data erasure teams can work with you in-house, remotely, or at our labs. Whatever your situation, we offer flexible data recovery services and solutions that can work for you.
Ontrack Norwich offers the following services and solutions:
Hard drive recovery
If you’ve lost data from a hard drive due to physical or logical damage, our data recovery experts can assist you. We’ve been recovering data for over 35 years, so you can trust Ontrack to regain access to deleted data where others cannot.
SSD recovery
Data recovery from an SSD can be a complex process; it is, therefore, essential you use a trusted data recovery provider. We’ve been recovering data since 1987, so we’ve seen a huge range of SSD recovery cases. Call us today to see how our SSD recovery team can help you.
Ransomware recovery
Our research and development team are continually working on new tools to ensure we can recover data from a variety of ransomware types. Timing is critical, so if you find yourself facing a ransomware attack and have lost data, call our team of experts who can walk you through your options.
Tape recovery
Our tape recovery team has unrivalled experience in recovering data from tapes, even in the most complex of situations. So, if your tape data is no longer accessible due to physical damage, corruption or outdated infrastructure, contact our team of data recovery experts today.
Smartphone recovery
With unrivalled experience in recovering data from iOS and Android devices, our mobile technicians can get your lost smartphone data back quickly and efficiently.
RAID recovery
RAID array failures can cause unwanted downtime for organisations. Get back up and running quickly with Ontrack’s RAID data recovery service.
Virtual recovery
If your organisation needs data recovery from a virtual machine, Ontrack can assist. With years of experience recovering data from virtual environments, and with close relationships with manufacturers, you can trust Ontrack to get the job done.
Data erasure
Our data erasure and data destruction services securely erase data to the highest certified standards, ensuring you remain compliant. We also offer data erasure verification services that can help validate that your current process is working.
The data recovery process
From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.
When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.
Data recovery services in Norwich
Get your lost data back in four easy steps.
No upfront fees, no hidden costs, no data no fee.
Consultation
Call us 24/7/365 for a free consultation. We will help you determine the most cost effective recovery solution based on your needs. We'll also collect your device for free from any location in Milton Keynes or Buckinghamshire.
Evaluation
Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
Recovery
With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.
Return
Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.
Data recovery software options
If you’ve lost data from a media device that is showing no sign of physical damage, try Ontrack EasyRecovery. The data recovery software is an effective tool to recover inaccessible or accidentally deleted data from smartphones, USB drives, SSDs, and hard drives.
Frequently asked questions
Ontrack Data Recovery
We offer free device collections from any location in Norwich and the surrounding areas
Phone: +44 (0)1372 741 999
Web: ontrack.com/en-gb
Why choose Ontrack Norwich?
It can be a confusing experience choosing a data recovery company. Many data recovery providers claim to be world leaders; here are some facts about us that should help you make your choice.
- Ontrack is the oldest and largest data recovery company in the world. We performed the world’s first data recovery way back in 1987 and have been building on that experience and expertise ever since.
- Ontrack offers completely transparent and honest pricing and services. The prices we quote are all-inclusive and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.
- Ontrack has unrivalled resources in the data recovery market. In addition to a team of local, data recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.
- We’ve seen your problem before. Worldwide, Ontrack complete over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.
- Every week, we recover data from media that other companies have deemed unrecoverable. The first attempt at data recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first time.
Unbeatable customer service
All of our customers, both domestic and commercial, receive the same high standard of professional service and expertise. We provide every device, whether it be for personal or business use, the same level of support for a data recovery solution.
Fast turnaround
Get an evaluation completely free of charge, within four hours. You’ll then get a fixed price quote for your recovery and a choice of service levels, depending on how quickly you need your data back. Our emergency service can get your data recovered within just 12-24 hours.
Expert knowledge
Ontrack has successfully completed over 500,000 data recoveries around the world since 1987. We are the largest and most experienced data recovery company in the world, trusted by thousands of companies and individuals every year.
Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start your data recovery now with a free consultation.
We'll collect your device and perform an evaluation, free of charge.
Data recovery for single drives and smartphones starts from £600.00 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.
To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.
*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.