When an organisation or individual experiences a data loss, it can cause extreme levels of stress.

If you find yourself in a data loss situation, and you are based in or around Southampton, contact the world-leaders in data recovery, Ontrack. 

The data recovery experts in Southampton

No matter what the device, Ontrack has the experience and knowledge to recover from nearly every data loss situation. Whether you smashed your phone shopping near Princess Alexandra Dock, or you need to recover CCTV footage due to a warehouse fire, contact Ontrack today to see how we can help. We have been a trusted provider of data recovery and data erasure services in and around Southampton for more than 35 years; we can recover data where others cannot. 

What can we recover for you today?

Hard drive












Ontrack Southampton offers the following services and solutions:

Hard drive recovery

If your hard drive is no longer recognised by your desktop, or it’s making unusual grinding noises, it’s highly likely you will have lost access to your stored data. If you find yourself unable to access your hard drive data, contact Ontrack to see how our hard drive data recovery service can help you. 

SSD recovery

SSDs are susceptible to physical damage from knocks and drops, making the data stored on them inaccessible. If your SSD has physical damage or an electronic failure, Ontrack’s SSD data recovery service can help you regain access to your critical data. We’ve been recovering data for more than 35 years, so call us today to receive a free evaluation and no-obligation quote. 

Ransomware recovery

Our experts have the skills and expertise to help you recover your organisation’s inaccessible data due to a ransomware attack. Time plays a critical factor in the recovery of data, so ensure you have Ontrack on speed dial to ensure your data can be recovered after a ransomware attack. 

Tape recovery

If your tape media is no longer accessible due to an out-of-date infrastructure, or human error has caused data to be deleted, contact our team of data recovery experts today. Our team has unrivalled experience in recovering data from tapes, so you can trust Ontrack in even the most complex of situations.  

Smartphone recovery

Our dedicated mobile recovery technicians have unrivalled experience in recovering data from iOS and Android devices, so you know you can get your data back quickly and efficiently. 

RAID recovery

Our RAID recovery team has the expertise to recover data from RAID array failures no matter how complex, allowing you to reduce downtime, and get back to business as usual as quickly as possible.  

Virtual recovery

Ontrack’s virtual data recovery team can assist you in the aftermath of a virtual data loss, allowing you to recover data, and get your organisation back to normal. 

Data erasure

Having a stringent data erasure process in place should be a critical part of an organisation’s data lifecycle to ensure compliance with regulations and prevent data breaches. Our data erasure and data destruction services securely erasure data to the highest certified standards. If you have a data erasure process already in place, we can help you verify it through our erasure verification service.  

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Data recovery services in Southampton

Get your lost data back in four easy steps.

No upfront fees, no hidden costs, no data no fee.


Call us 24/7/365 for a free consultation. We will help you determine the most cost effective recovery solution based on your needs. We'll also collect your device for free from any location in Milton Keynes or Buckinghamshire.


Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.


With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.


Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.

Data recovery software options

If you require data recovery from a media device that isn’t physically damaged, software could be a good option for you. Ontrack EasyRecovery is a fast and effective data recovery software that works on undamaged media, including smartphones, USB drives, SSDs, and hard drives.

Learn more about data recovery software
Data recovery software

Frequently asked questions

How long does the data recovery service take?

How much does data recovery in Southampton cost?

How long does the free evaluation take?

I need mobile data recovery, can you help?

Milton Keynes data recovery experts

Ontrack Data Recovery

We offer free device collections from any location in Southampton and the surrounding areas

Phone: +44 (0)1372 741 999

Web:  ontrack.com/en-gb

    Why choose Ontrack Southampton?

    It can be a confusing experience choosing a data recovery company. Many data recovery providers claim to be world leaders; here are some facts about us that should help you make your choice.

    1. Ontrack is the oldest and largest data recovery company in the world. We performed the world’s first data recovery way back in 1987 and have been building on that experience and expertise ever since.
    2. Ontrack offers completely transparent and honest pricing and services. The prices we quote are all-inclusive and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.
    3. Ontrack has unrivalled resources in the data recovery market. In addition to a team of local, data recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.
    4. We’ve seen your problem before. Worldwide, Ontrack complete over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.
    5. Every week, we recover data from media that other companies have deemed unrecoverable. The first attempt at data recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first time.

    Unbeatable customer service

    All of our customers, both domestic and commercial, receive the same high standard of professional service and expertise. We provide every device, whether it be for personal or business use, the same level of support for a data recovery solution.

    Fast turnaround

    Get an evaluation completely free of charge, within four hours. You’ll then get a fixed price quote for your recovery and a choice of service levels, depending on how quickly you need your data back. Our emergency service can get your data recovered within just 12-24 hours.

    Expert knowledge

    Ontrack has successfully completed over 500,000 data recoveries around the world since 1987. We are the largest and most experienced data recovery company in the world, trusted by thousands of companies and individuals every year.

    Join over a half million people and businesses who have trusted Ontrack to recover their data.

    Start your data recovery now with a free consultation.

    We'll collect your device and perform an evaluation, free of charge.

    Data recovery for single drives and smartphones starts from £600.00 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

    To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

    *These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.

    Step 1

    Device Type
    Step 2

    Data Loss Reason
    Step 3

    Details & Evaluation

    What type of device do you need data recovery for?

    What is the main reason for your data loss?

    What data is most important to you? Additional comments?

    * The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

    1. Contact details

    2. Shipping details

    Would you like to start your FREE evaluation?:
    Complimentary shipping is not available in your country.
    By submitting this form you acknowledge that:
    • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
    • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.
    • If you choose to cancel the evaluation or decide not to proceed with the recovery after the evaluation, and would like your device returned, we will ship back to you for £20.00 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.

    For information on how we collect, process and retain your personal data, please see our Privacy Policy.