Get a full list of recoverable files before committing to your data recovery.

Ontrack® Verifile gives you the ability to make an informed decision about what data you will get back, before you commit to the full data recovery work. View a list of your recoverable files 24/7 via our secure online portal.

+44 (0)1372 741 999

View your files before you commit

Our Verifile viewer lets you preview a complete listing of recoverable and non-recoverable files in an organised, easily searchable format.

This option gives you all of the information necessary to determine if important files can be recovered, before committing to recovery fees and proceeding with an actual recovery.

Ontrack Verifile reports

Experience the power of Ontrack Verifile



Complete listing of recoverable files in an easily searchable format

Easy to read, colour coded status for each file: good, partial or bad

Familiar Microsoft® Windows® Explorer style interface to view specific file and directory details

Advanced filtering options to locate specific files based on type, date range, etc.

Get started


Begin your free data recovery evaluation by completing the form below


If you have an existing data recovery job, log in to our customer portal

Customer portal login


View your Ontrack Verifile reports

Please note, if you experience any issues viewing your reports in the customer portal, you can download the standalone Verifile viewer here.

We’ll collect your device and perform an evaluation, free of charge

Data recovery for single drives start from £399 + VAT, and for smartphone from £400 + VAT. The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or if you need further assistance, please contact us on +44 (0)1372 741 999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation and arrange a FREE pick up?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
  • If we are unable to recover your data or you do not go ahead with the recovery, we are able to securely destroy your media. If you would like it returned to you the cost would be £9.60 (inc. VAT) for UK shipping.
  • You authorise Ontrack to begin the evaluation immediately. During the Free Evaluation, you can cancel at any time. If you are a consumer and place an Order, you have a period of 14 days in which to cancel the Order but you acknowledge that your right to cancel will be lost if Ontrack completes the evaluation before your notice to cancel is received. Full details for cancellation and your rights are set out in our Terms and Condition. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.