Toshiba customers receive a 10% discount off all data recovery services.

Lost data? We can help you recover lost data from your internal or external Toshiba hard disk drive. Start your data recovery today.

Your benefits

Thanks to our global partnership with Toshiba Electronic Devices and Storage Corporation, we are proud to offer Toshiba customers the following benefits:

  • Free collection of your Toshiba device (where Ontrack operates)
  • Free consultation and evaluation of your media
  • An exclusive 10% discount off our data recovery services
  • A dedicated Data Services Representative to help you every step of the way
  • Fixed pricing, with no hidden charges
  • No recovery, no fee policy
  • Data recovery services performed by expert engineers
  • Complete end-to-end security and peace of mind

 

    Start your recovery
    Data recovery for Toshiba customers

    Data recovery for Toshiba hard drives

    We can help you recover lost data from Toshiba consumer internal and external drives.

    External hard disk drivesInternal hard disk drives
    Canvio® SlimS300 Surveillance
    Canvio® AdvanceV300 Video Streaming
    Canvio® Basics N300 NAS
    Canvio® Ready X300 Performance
    Canvio® for DesktopP300 Desktop PC 
      L200 Laptop PC
      
      
      

    Can't see your Toshiba hard drive model? Don't worry, we can still help you. Contact our team today for assistance.


    Data recovery service experts

    Why Ontrack?

    • We are an authorised data recovery service provider for Toshiba hard disk drives
    • We've been recovering data since 1987
    • 22 state-of-the-art data recovery labs around the world
    • Over 500,000 successful data recoveries and counting
    • Over 1,400 years of combined data recovery experience
    • We offer different service levels depending on how quickly you'd like your data back
    Start your recovery

    Toshiba hard drive recovery

    We understand that no two recoveries are the same and we can help you get your lost data back in almost any situation.

    Your dedicated data recovery specialist will work with you to determine the best course of action for your Toshiba data recovery.
    Begin your recovery
    Expert hard drive data recovery

    How fast do you need your data back?

    We understand the urgent need to recover data and offer different service levels to meet your needs.

    Standard

    7-15 business days

    Express

    Average of 3 business days

    Emergency

    Average of 12-24 hours

    Our initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they approve a documented path forward for their data recovery job. Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.

    The data recovery process

    From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

    When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

    Join over a half million people and businesses who have trusted Ontrack to recover their data.



    We'll collect your device and perform an evaluation, free of charge.

    Data recovery for single drives and smartphones starts from £478.80 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

    To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

    *These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.

    Step 1

    Device Type
    Step 2

    Data Loss Reason
    Step 3

    Details & Evaluation

    What type of device do you need data recovery for?

    What is the main reason for your data loss?

    What data is most important to you? Additional comments?

    * The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

    1. Contact details

    2. Shipping details

    Would you like to start your FREE evaluation and arrange a FREE pick up?:
    Complimentary shipping is not available in your country.
    By submitting this form you acknowledge that:
    • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
    • If you choose not to go ahead with the recovery after the evaluation, and would like your device returned, we will ship back to you for £9.60 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.
    • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. If you are a consumer and place an order, you have a period of 14 days in which to cancel the Order but you acknowledge that your right to cancel will be lost if Ontrack completes the evaluation before your notice to cancel is received. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.

    For information on how we collect, process and retain your personal data, please see our Privacy Policy.