Ontrack has unmatched expertise to solve the most complex data loss challenges.

Having serviced over 500,000 clients since our start in 1985, you can trust our world-class engineering team to get the job done.

+44 (0)1372 741999

Request a free evaluation

More than data recovery, our services span the entire data management lifecycle.

Ontrack solutions help organizations – enterprises, government agencies, SMBs, and service providers – recover from incidents, save costs, and reduce risk. 

Lap Tech with Burned Drive

Data Recovery for Organisations

With a 90% success rate, no recovery is too small or complex. Call for an expert evaluation.

  • Recover data from system failure, ransomware, human error and natural disasters. 
  • Support for any device, storage manufacturer, operating system, database, or back up format.
  • From small devices like computers and mobile phones to enterprise systems like server, raid and virtual machines.
  • In lab, remote and on-site capabilities.
  • Custom development capabilities for challenging situations.

Ransomware Data Recovery

The severity, size, and sophistication of ransomware attacks has increased. Each ransomware incident is unique, but data recovery is possible.

  • A specialised collection of proprietary tools to recover data encrypted by ransomware
  • Industry experts with decades of experience ready for immediate phone consultations
  • Member of multiple cyber insurance panels
Cyber criminal planting ransomware on a laptop
LTO Tapes

Tape Services

Managing and gaining insight into archived data is critical to reducing risk and cost in your organisation. Respond to time-sensitive restore requirements, save on storage and maintenance costs, reduce the risk of retaining noncompliant data, and keep legacy data accessible.

  • Proprietary software tools extract data from current and legacy backup formats
  • Organise and transform tape data, including auditing, cataloguing, migration, and restoration
  • Defensible and repeatable process for eDiscovery and compliance

Data Extraction with Ontrack PowerControls™

Search, recover, and restore data from Exchange, SharePoint, and SQL environments

  • Restore only what you need, not the entire backup
  • Find the messages and files you need faster and easier than native tools
  • Forensically sound search and export without impacting the original metadata
  • Migrate to the cloud, saving data movement and hosting costs
  • Additional lab services extract mailboxes and messages from legacy storage systems and tapes
PowerControls Software on a Laptop to recovery and restore data
Data erasure and destruction solutions

Data Erasure and Destruction Solutions

Destroy data from all storage media according to industry and governmental standards, reducing the risk of cybersecurity incidents and regulatory compliance violations.

  • Erasure software
  • Magnetic degaussers
  • Certified shredders

Erasure Verification

Verifying in-house and 3rd party data erasure processes adds security and peace of mind when repurposing or disposing of end-of-life media.

  • Test data is added to client device, sanitized using client’s process, and then device is thoroughly searched and analysed for remnant data
  • Includes a detailed report on the effectiveness of the data sanitisation process
Erasure Certifications


Service Levels to Accommodate Any Timeline

Our team of trusted experts are available 24/7 to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.


7-15 business days


Average of 3 business days


Average of 12-24 hours
ISO/IEC 27001 Information Security Management System Certified

State-of-the-Art Information Security

Given the nature of our business, we are entrusted with large amounts of sensitive and confidential information by our clients and understand that security is increasingly imperative for today’s corporations. We invest significant time and money to protect your most sensitive ESI.

  • ISO/IEC 27001-Certified
  • Accreditation Under the EU-US and Swiss-US Privacy Shield Frameworks
  • Preventative, detective, and reactive controls deployed

Multiple service options to meet diverse geographic and data control needs.

Ontrack delivers outstanding customer service while providing our best-in-class data recovery. 


Remote Data Recovery

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery. Available when the storage device or system is still operational. With remote data recovery, work can begin within hours. 


In-lab Data Recovery

Our advanced cleanroom facilities increase the amount of data which can be recovered from damaged media. We perform any data recovery where the media needs to be uncased in our secure cleanroom environment to avoid further contamination and recover the maximum amount of data possible.


On-site Data Recovery

If your data is too sensitive to leave your location, or you want to outsource the service, we can help. We provide secure data destruction on site for any type of device. We can also dispose of the media for you and provide an erasure report for audit and compliance.

Why Choose Ontrack?

Ontrack is the only solution provider with custom tools and development capabilities to support all types of data loss scenarios. We offer free ransomware consultations with our experienced engineering team​.


Global Locations


Recovery Labs


Data Centres

Many of the world's leading hardware and software vendors partner with Ontrack as the global leader in data recovery.

Western Digital
Transfer Data

Solving Complex Data Challenges

As an integrated KLDiscovery business, Ontrack has a network of professionals with expertise spanning the information governance and eDiscovery spectrum to support the litigation, investigation and compliance needs of our clients.

Learn More

Join over a half million people and businesses who have trusted Ontrack to recover their data.


Start your data recovery now with a free evaluation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation and arrange a FREE pick up?:
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By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
  • If you choose not to go ahead with the recovery after the evaluation, and would like your device returned, we will ship back to you for £9.60 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.
  • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. If you are a consumer and place an order, you have a period of 14 days in which to cancel the Order but you acknowledge that your right to cancel will be lost if Ontrack completes the evaluation before your notice to cancel is received. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.

For information on how we collect, process and retain your personal data, please see our Privacy Policy.