Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any Apple device.
Receive a free evaluation of your media in under 24 hours. Shipping is free and you'll receive a fixed price quote for your data recovery. Fast, easy and absolutely no obligation.
Any Apple device, any MacOS version
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Data recovery for iPhone, iPad and iPod
We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos. If your data is lost or becomes inaccessible due to physical damage, we can help.
Our engineers have extensive experience in recovering lost data any situation, including smashed screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.
Our specialists can recover data from any Apple device, including:
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Data recovery process for Apple devices
Get your lost data back in four simple steps:
Consultation
Contact us 24/7/365 to get a free phone consultation. We will work with you to determine the most cost effective recovery solution and service level based on your specific needs.
Evaluation
Within 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
Recovery
With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.
Return
Once your data has been recovered, we’ll send it back to you on a brand new USB device, which is encrypted for security and shipped via next day delivery.
Causes of data loss on Apple devices
Our engineers regularly recover data from all of the situations listed below.
Don't worry if you can't see your problem listed; contact us for more information about how we can help you.
- Hard drive or SSD not recognised or inaccessible
- Accidentally initialised disk
- System errors
- File or folder directory not found
- Volume is not HFS+
- File system error
- Physical damage to the storage device
- Formatted hard drive
- Corrupted data
- Loss of RAID configuration
- Lost or deleted data
- And many more...
The Ontrack data recovery process
We'll ensure that you are informed every step of the way so that you have complete peace of mind. You have our 100% support from initial consultation to job completion.
DIY data recovery
If your Apple device is not physically damaged, our Ontrack EasyRecovery software could help get your data back.
Our Ontrack EasyRecovery software is available for Mac and iPhone and can help you recover lost data. Try it free today:
They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.