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020 3131 6441
Start Your Data Recovery
020 3131 6441
Start Your Data Recovery
020 3131 6441
Start Your Data Recovery
Data Recovery by Device

Hard Drive Data Recovery

For 35+ years, we have remained the world leader in data recovery for hard drives. Let the experts at Ontrack help you get your data back.
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We can get your data back. Whether it is the nature, severity or circumstance of the data loss, we understand that no two recoveries are the same. Your dedicated data recovery specialist will work with you to determine the best course of action for your hard drive recovery.

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery by Ontrack

Hard Drive Data Recovery Service

Trust Ontrack, the global leader in data recovery, to get your lost data back.

Gray-Hard Drive 1 Any Hard Drive
Any hard drive
We can recover data from any make or model of hard drive. If your drive is inside a laptop, desktop or RAID, we'll let you know if it can be removed, or if you need to send us the whole system.
Gray-Hard Drive 2 Any Situation
Any situation
We can recover from all types of data loss, including deletion, reformatting, electronics failure, physical damage, water or fire damage, viruses, corruption and much more. Whatever your situation, we can help.
Gray-Hard Drive 3 Any Time
Any time
With over 35 years of data recovery experience, we know that data loss doesn't wait for a good time. That's why we offer a range of service levels to help you recover lost data 24/7/365.

Hard drive recovery: the Ontrack difference

Ontrack is authorised by Western Digital, Fujitsu, Hitachi, Samsung and Toshiba to open and repair their hard drives for data recovery without voiding the warranty. Here are some examples of media and hard drives that we recover data from every day:

Support Types

PATA (IDE, EIDE)

SATA

SCSI

SAS

Fibre Channel

USB

Firewire

eSATA

Hard Drive Brands

EMC

Samsung

NetApp

Fujitsu

Seagate

HP

Hitachi GST

Toshiba

Western Digital

Dell

Lenovo

Intel

What Our Customers Say About Our Data Recovery Services

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation
Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation
Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery
Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return
Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

+44 (0)13 7274 1999 Start Your Data Recovery

Hard Drive Data Loss Causes

Logical Failure

Logical failures

If your hard drive is working, but you cannot access some or all of your files, then it likely to be experiencing a logical failure. This could be due to a lost partition or accidental reformatting of the drive.

Common logical data loss issues include file deletion, corruption, or file directory damage from a virus or malicious program. If your hard drive is still recognised, you can try using our Ontrack EasyRecovery software to get your data back before sending your device to us.

Data Recovey Software
Mechanical Failures

Mechanical failures

If your hard drive is not working or is making clicking or grinding noise, it is experiencing a mechanical failure. This could be due to a head crash or motor failure.

Mechanical failures require a cleanroom environment in order to open the hard drive without causing further data loss. Contact us today to discuss the best recovery options for you.

Begin your Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

Average of 12-24 hours

Priority

Priority

Average of 3 business days

Standard

Standard

10 business days

+44 (0)13 7274 1999 Start Your Data Recovery

Frequently Asked Questions

Do you provide RAID data recovery in Abu Dhabi?

Yes, Ontrack provides data recovery from any device, any model, any operating system.We have over 30 years of experience successfully performing technical RAID recoveries. Our team can recover from all RAID systems, including any RAID level, controller, architecture or hard drive make, model or type. Click here to learn more about our Raid Data Recovery service and get a free consultation.

How much does data recovery in Abu Dhabi cost?

The cost of data recovery depends on a number of factors. For this reason we offer a free evaluation service that will identify if your data is recoverable and how much recovery will cost.

I need mobile data recovery, can you help?

Yes. Our mobile recovery experts can carry our data recovery on your smartphone, tablet or music device.

How do backup files become damaged or corrupted?

Backup files can become corrupt in a number of ways:
  • Large backup files may become damaged while copying to other devices
  • Backups were accidentally or intentionally deleted
  • Files may be damaged during encryption

I want to change from NetWorker to another system. What should I do if problems occur?

NetWorker is one of the most advanced backup storage solutions on the market. As with other solutions, the migration of an existing NetWorker system to another product is extremely problematic.The best approach to such a project is to get access to the data stored inside NetWorker with the built-in recovery function. In doing so, the compressed NetWorker files will be extracted to another storage space from where you can import the data into the new system. Normally, it is nearly impossible to import the metadata managed by NetWorker into the new hardware and backup solution. In most cases, you have to build the metadata of the new system from scratch and import the content into the appropriate folders or archives. Furthermore, NetWorker has a lot of features integrated into the system which makes it - if problems arise during the migration process - difficult to recover the backup.Whether the NetWorker backup system is based upon tapes or hard disks, or a combination of both, the integration of deduplication and virtualisation of backup files when recovering a NetWorker backup is a complicated task. Only specialised professionals can - if a backup is damaged - recover the backup and rescue the data inside. In such a case, we review the accessible data and search for references, which lead to the original structure of the underlying and compressed data files, whether they were stored in virtual machines or deduplicated for faster use and file size reduction.

Resources from the Blog

21 November 2025 03:45:43 EST

Can I recover my data from a physically damaged hard drive?

Has your hard drive ever fallen from your desk? Or have you ever accidentally dropped it? Scenarios like these could cau

29 August 2025 07:45:55 EDT

Checklist: What to do in case of data loss?

1. Do not change anything about the current situation Stop working and turn off the affected device. In the event of (in

17 July 2025 07:39:12 EDT

Disk Drive Showing as Unknown, Not Initialized in Disk Manager 

Many customers contact Ontrack after losing data by initializing a disk that contained important files. This blog explor

Related Data Recovery Services

External Hard Drive Recovery

Regain access to critical files and other lost data from a hard drive.

SSD Recovery

Recover data from any make, model, or brand of solid-state drive (SSD).

Desktop Recovery

Retrieve desktop data from any operating system, make, or model.

Laptop Recovery

Recover lost data due to hardware or software failures and more.

Server Recovery

Get failed servers back up and running again and recover lost data.

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

40

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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