What is sample file and how to get them?
A sample file is a working video or photo file created from the same device having the same file format as the corrupted video(s) or photo(s).
Ontrack EasyRecovery uses sample file information, such as format, encoding, bitrate, FPS, and resolution details to repair severely corrupt video files.
| Parameter | Corrupted Video 1-cop..p4 (328.75 MB) | Sample Video 1.mp4 (329.52 MB) |
|---|---|---|
| Format | MP4 | MP4 |
| Encoding | Missing | H264 |
| Manufacturer | Missing | Missing |
| Device | Missing | Missing |
| Bitrate | Missing | 2000095 kbps |
| FPS | Missing | 30.04 fps |
| Resolution | Missing | 1920x1080 |
Likewise, Ontrack EasyRecovery Photo uses file type, resolution, ISO, and other details from the sample file to repair corrupt photo files.
| Parameter | Corrupted Photo 1.CR3 (20.58 MB) | Sample Photo 10.CR3 (18.54 MB) |
|---|---|---|
| File Type | CR3 | CR3 |
| Manufacturer | Missing | Canon |
| ISO | Missing | ISO- 1600 |
| Resolution | Missing | 72 dpi |
| Bit depth | Missing | 24 |
| EXIF | Missing | 0231 |
How to get a Sample File?
Use the same device to shoot a new video or photo in the same format as the corrupted one.
Find a video or photo on the internet in the same format captured by the same device as the corrupted file.
Use a video or photo taken with the same device in the past.
Join over a half million people and businesses who have trusted Ontrack to recover their data.