Data lost from your phone or tablet doesn’t have to be permanent. We can help no matter what the situation.

Ontrack Data Recovery can help you retrieve inaccessible data like contacts, text messages, photos, songs, videos and more in a short time. Mobile device recoveries are $950 plus back up media. This includes return shipping. All other devices must undergo a free evaluation to determine the exact cost for recovery. Mobile evaluations are still free but will not generate a detailed report as the cost is predetermined.

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Data recovery from any mobile phone device and brand.

Whether you have a cell phone, tablet or music player, we can perform our professional mobile recovery service on your device, and where possible, repair it back to working order.

Operating System

If you do not see your device listed here, please contact one of our data recovery specialists at 855.558.3856 for a full list of supported devices.

Join over a half million people and businesses who have trusted Ontrack to recover their data.

Comprehensive mobile phone recovery and repair service.

We also provide repair services for most forms of physical damage. We have experience with the following damaged parts and can solve problems like these:

  • Physical damage
  • Software issues
  • Liquid damage
  • Shattered screen
  • Audio issues
  • Cellular antenna/signal issues
  • Lost or deleted data
  • iOS Error 14

Needed something else? Get in touch with us today to find out how we can help you.

Comprehensive mobile phone services

challenges of smartphone and tablet recovery


Factory reset

On modern smartphones, a factory reset overwrites the old encryption key and makes it virtually impossible to recover any data. Problem is that customers often do always know exactly what they have done.


Deleted photos on newer phones

The way data is stored on newer phones presents challenges in recovering deleted images. The success rate depends on the data to be recovered and how long the mobile was used after the deletion occurred. This presents problems especially with large files such as photos often voice text messages, MMS, phone logs and contact lists can be recovered.


Locked phone

There are several technical options for unlocking a modern smartphone if you have forgotten the access code or it is no longer available after death, for example. Ontrack does not offer service for unlocking modern blocked iPhone and Android smartphones due to forgotten access code or pattern.

Mobile Phone Data Recovery Software

If your mobile phone is working properly and without signs of physical damage, do-it-yourself data recovery is an option.

Try our 'best in class' data recovery software.

Learn more about DIY Recovery

Mobile Phone Data Recovery Software

Why trust your mobile device to us?

Ontrack Data Recovery services has a track record of successful mobile data recoveries.

From flash memory storage devices; unrivaled expertise; and proprietary data reconstruction programs to identify, separate and reassemble your flash memory, Ontrack will use every resource at our disposal to recover your mobile data.

Mobile device recovery experts

Mobile Recovery FAQs

I’ve forgotten my mobile phone passcode, can you help?

Can you recover deleted text messages?

How does the mobile data recovery service work?

Is rice a good solution for a wet phone?

Mobile Recovery FAQs

Why Ontrack?


Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm. 

Learn more


Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery process


Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer portal


Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

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Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

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