Data Recovery by Device

Hard Drive Data Recovery

For 35+ years, we have remained the world leader in data recovery for hard drives. Let the experts at Ontrack help you get your data back.


No challenge too big.  Whether it is the nature, severity or circumstance of the data loss, we understand that no two recoveries are the same. Your dedicated data recovery specialist will work with you to determine the best course of action for your hard drive recovery.

Why Ontrack Data Recovery

Wallet

Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Hard Drive Data Recovery Service

Trust Ontrack, the global leader in data recovery, to get your lost data back.

Gray-Hard Drive 1 Any Hard Drive
Any hard drive
We can recover data from any make or model of hard drive. If your drive is inside a laptop, desktop or RAID, we'll let you know if it can be removed, or if you need to send us the whole system.
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Any situation
We can recover from all types of data loss, including deletion, reformatting, electronics failure, physical damage, water or fire damage, viruses, corruption and much more. Whatever your situation, we can help.
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Any time
With over 35 years of data recovery experience, we know that data loss doesn't wait for a good time. That's why we offer a range of service levels to help you recover lost data 24/7/365.

Hard Drive Recovery: The Strength of Ontrack

Ontrack is authorized by Western Digital, Fujitsu, Hitachi, Seagate, Samsung and Toshiba to open and repair their hard drives for data recovery without voiding the warranty. Examples of media and hard drives on which we perform daily data recovery:

Support Types

PATA (IDE, EIDE)

SATA

SCSI

SAS

Fibre Channel

USB

Firewire

eSATA

Hard Drive Brands

EMC

Samsung

NetApp

Fujitsu

Seagate

HP

Hitachi GST

Toshiba

Western Digital

Dell

Lenovo

Intel

What Our Customers Say About Our Data Recovery Services

TrustScore /5

Displaying 4-5 Reviews

reviews

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

Hard Drive Data Loss Causes

Logical Failure

Logical Failures

If your device seems to be undamaged at first glance and is still recognized as a storage device when connected to a system, there’s a good chance that logical damage is the culprit.

Various sources of logical damage should then be considered:

  • Deleted Data
  • Formatted Drives
  • Corruption
  • Ransomware or Malware
  • Firmware Issues

In the event of logical incidents, safely powering down the system and disconnecting the storage device is key. If the device remains powered on, the risk of permanent data loss remains due to the constant reading and writing of data and the potential overwriting of lost data.

Mechanical Failures

Mechanical Failures

If your hard drive is not working or is making clicking and/or grinding noise, it is experiencing a mechanical failure.

This could be due to a head crash and/or motor failure. Typical physical data loss incidents include:

  • Drops and Knocks
  • Smashed or Crushed Screens
  • Water Damage
  • Fire Damage
  • Clicking or Grinding Noises.

Mechanical failures require a cleanroom environment in order to open the hard drive without causing further potential data loss.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

Average of 7-14 business days

Priority

Priority

Average of 2-5 business days

Emergency

Emergency

24/7 Until Completion

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

38

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)