Data Recovery by Device

Laptop Data Recovery

Laptops are meant to travel. Unfortunately, this means a higher risk of physical and logical damage resulting in data loss. If your laptop is missing data, we can help! Our team of experts will exhaust all resources to get your data back.

Recovery on all types of laptops.

Laptop failure can be caused by a physical hardware failure, a power surge or an overheating of the hard drive. Ontrack teams can overcome these problems to extract and recover data from your laptop.

Laptop data recovery solutions

Successful laptop data recovery from the experts.

If there is a solution to your laptop data loss, our experts will find it.

Ontrack has been performing successful data recoveries for 35 years. Our data recovery engineers have over 1,400 years of combined experience and are able to customize data recovery solutions to overcome your loss.

Why Ontrack Data Recovery


Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Laptop Data Recovery Services

Customized laptop recovery

Every data loss is unique, but we have the ability to customize our service to meet all of our customer's needs.

Experienced laptop data recovery for:

  • All operating systems
  • Any make, model or brand
  • All generations of drives
  • All causes of data loss


Laptop recovery

Following these tips will increase the likelihood of success for your laptop recovery.

If your laptop drive is failing:

  • Turn off the laptop immediately
  • Do not restart the laptop
  • Do not install or re-install any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive
  • Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
  • Do not attempt to dry a wet laptop
  • Never attempt to operate any visibly damaged devices

When in doubt, talk with an Ontrack expert!

We recover from all types of laptop data loss scenarios.

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Hardware Failures

  • Overvoltage
  • Fall
  • Liquid damage
  • Fires, floods
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Software Failures

  • No boot up
  • Software bugs and errors
  • Incorrect stops
  • Data overwriting
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Human Errors

  • Accidental deletion of files
  • Reinstalling the system
  • Partition deleted
  • Accidental reformatting
  • Overwriting files

What Our Customers Say About Our Data Recovery Services

TrustScore /5

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.



Average of 7-14 business days



Average of 2-5 business days



24/7 Until Completion

Frequently Asked Questions

What is included in the free evaluation report?

The free evaluation report includes:
  • An assessment of the job, explaining the odds for successful recovery
  • A description of the challenges that Ontrack may encounter during the recovery

What will be included in the evaluation report?

Your free, no-obligation evaluation report will provide an estimate of how much of your data we expect to recover, how long we think the recovery will take, and how much it will cost. There are no hidden costs, and we aim to have the report with you within 4 hours.

How long does the data recovery service take?

Each data recovery is unique, and the completion time varies based on the complexity of the job. After the initial evaluation, we provide will you with an estimate of time for the completion of the service.

What information is included in the free evaluation report?

The free evaluation report provides you with an assessment of the job, including the potential for success, and also describes the possible challenges we might encounter.

How will my recovered data be organized?

Our goal is to restore your files to as close to their original folder structure as possible. However, there are some cases where irreparable damage to the media or directory prevents us from delivering a perfect file structure. In these situations, we organize your recovered files by their file type such as spreadsheets, word processing, presentations, etc.

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



In the business



Customers and growing



Of recovered data


Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)