No one can predict when server data loss from a RAID will occur, but we know it can be catastrophic when it does.

If you suspect a RAID array failure, contact the experts at Ontrack to get your data back as quickly as possible.

Unparalleled expertise in RAID server data recovery.

Recovering lost data from an enterprise RAID system is much more complex than from a simple hard drive.

Ontrack uses advanced techniques to repair, recover and reconstruct server data that has become inaccessible. With Ontrack, you'll know exactly what data is recoverable before committing to the actual recovery. 


Your proven recovery partner for RAID server systems.

Our engineers, backed by 35 years of data recovery research, experience and development, have the knowledge and tools to get your data back. We perform RAID data recoveries on:

  • Any RAID level
  • Any RAID controller, RAID architecture including software-defined storage(SDS)
  • Any hard drive type, make or model

Don’t see your RAID type listed here? Find out more about RAID recovery or call us for a free consultation about your specific setup.


RAID Server Data Recovery Services

Whether your device has suffered physical damage or undergone a logical failure, we offer you a range of services to match your specific needs.



The best recovery option for any type of RAID system, no matter what data loss situation has been experienced. This recovery service is provided in our state-of-the-art data recovery lab and ISO-5/Class 100 cleanroom environment to ensure the safety of your data.


Remote RAID Data Recovery

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery. Available when the storage device or system is still operational.


On-site Recovery

If your RAID system cannot leave your premises, our engineers can bring their recovery expertise to you. This option is only available for emergency service. For on-site data recovery, the storage device or system must be operational.


Custom RAID Data Recovery

We offer custom-designed recovery solutions for proprietary RAID systems and/or highly complex enterprise-level systems. Our R&D team will work with your IT staff to create an emergency solution to retrieve your data.

Speak with one of our data recovery consultants to decide which option is right for you.


Common causes of RAID data loss.

Each RAID data recovery is unique, but there are a few common causes for data loss.


Human Error

Whether by accident or completed with malicious intent, data loss from reformatting, reinstalling or volume overwrite can be conquered by expert data recovery engineers.


Power Issues

RAID systems can be affected by loss of power, power cycling and power surges causing loss of data. RAIDs running in a degraded state are especially vulnerable, as power issues can cause out-of-sync drives to be reincorporated into the array. In these cases, our teams have the tools and expertise to map the data and logically rebuild the RAID in order to extract the required data.


Mechanical Issues

RAID systems are built to withstand individual drive failure, but once a RAID is running in a degraded state, the workload of the remaining drives increases and so does the risk of additional drive failures. Additional drive failure can lead to failure of the RAID. We have the clean room environment and expertise required to recover data from failed drives, combined with the logical skills and tools to rebuild and repair file systems from failed or partially rebuilt RAID systems.


Natural Disasters

Fire, water, dirt and other contaminants from natural disasters can destroy a RAID floor in an instant. Rebuilding file systems from a RAID affected by a natural disaster takes specialized facilities, knowledge and tools to decontaminate the drives and logically rebuild the data. Ontrack has state-of-the-art tools and cleanroom environments to safely recover from physically damaged drives.

RAID Recovery FAQs

Does a RAID array provide automatic backups?

Are you able to recover data from RAID level 0?

What should I do if my RAID system crashes?

What is the most reliable level of RAID?

What is the difference between RAID and NAS?

Can I recover my deleted data from the RAID drive?

Is it possible to recover data from a reformatted RAID 5 volume?

What are the most common reasons for RAID data corruption or failure?

Is it possible to recover deleted data from a RAID server?

Do all the member RAID drives are required to recover data from a RAID array?

RAID Recovery FAQs

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.

Data Recovery Process

The different types of RAID.

RAID configuration, including the number of disks used, determines the type.

As a reminder, the RAID that stands for Redundant Array of Independent Disks or Redundant Independent Disk Array is a storage solution that distributes data across multiple small disks that together form a single system. In addition to being less expensive, this device has a high level of performance and data security as RAID tolerates breakdowns better.

Raid configurations
Experts in RAID data recovery

Why Ontrack?


Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extensive payment plan options through Affirm. 

Learn more


Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery process


Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer portal


Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Learn more

Join over a half million people and businesses who have trusted Ontrack to recover their data.

Looking for more information on Ontrack's RAID recovery capabilities? Access our RAID Recovery Knowledge Base!

View frequently asked questions, case studies and blogs on RAID recovery.

Visit the RAID Knowledge Base


Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

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