Data Recovery by Device

Server Data Recovery

We’ll get your server back up and running as quickly as possible. If your server has failed or you’ve lost server data, our team of skilled and experienced server data recovery experts will work to get you back up and running quickly.

Expert Server Data Recovery

We recover from any direct-attached RAID, network attached storage (NAS), and very large storage area network (SAN) systems.

Ontrack Data Recovery engineers help you with the following items:

  • Recover lost data from file servers
  • Restore application servers
  • Retrieve lost web server data
  • Recover virtual server data
  • Custom data recovery solutions

Learn more about our RAID and SAN, DAS & SDS recovery services.

Why Ontrack Data Recovery

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Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Server Data Recovery Services

Ontrack has developed proven recovery methods for the following server systems.

Our research and development team is dedicated to creating customized data recovery solutions for our clients. Our global R&D team is the largest in the industry and has been developing the necessary tools and techniques for successful server data recoveries for over 35 years.

Microsoft Exchange and Other Email Servers

Specialized recovery solutions for inaccessible email databases and missing, corrupted or deleted messages or mailboxes.

File Server

File servers can take on many different shapes and sizes, but rest assured that Ontrack has experience in recovering data from all hardware storage device configurations, including:

Database Server

As an industry partner with certified developer status with Apple, Microsoft, Sun and VMware, we are best positioned to assist with a range of common database errors, including:
  • Database corruption
  • Torn pages
  • System table abnormalities

Microsoft SharePoint Server

Ontrack® PowerControls for Microsoft SharePoint allows administrators to quickly and easily find, recover and restore Microsoft Office SharePoint server items including:
  • Entire SharePoint sites
  • Documents
  • Lists
  • Libraries and folders 

Microsoft SQL Server

Ontrack® PowerControls™ for SQL restores Microsoft® SQL Server® tables without having to restore the entire database.
  • Restore just the table you need – not the entire database
  • Preview content before restoration
  • Drag and drop copied tables directly to the desired environment
  • Spend minutes restoring versus hours or days
  • Achieve an ROI well beyond the cost of the tool
  • Supports Snapshots or native SQL backups

Web Server

We know loss of a web server is critical to any business. This is why our skilled team of engineers are available to assist at any time, day or night in the event of a data loss. Types of web servers:
  • Apache HTTP
  • IIS for Windows®
  • Novell® Open Enterprise Servers
  • IBM® Domino® (formerly IBM Lotus® Domino)

If you do not see your web server listed here, please contact us for further assistance.

Virtual Servers

Virtual servers and servers using VMware software reduce the cost of hosting a network and physical hardware, but add complexity to storage systems. Our engineers are experts in recovering from:
  • Corrupt VMFS Datastore volumes
  • Corrupted virtual disk files (VMDK or VHD)
  • Corrupted guest file systems
  • Deleted virtual disk files (VMDK or VHD)

If your issue is not listed here, we have a data recovery specialist waiting for your call.

Custom Application Servers

Our research and development team is dedicated to creating customized data recovery solutions for our clients.

Our global R&D team is the largest in the industry and has been developing the necessary tools and techniques for successful data recoveries for over 35 years.

Recoverable Server, SAN and NAS Manufacturers

EqualLogic®

Linksys®

QNAP®

Buffalo

Hitachi Data Systems

LSI

StorNext®

Cisco

Hewlett® Packard

NetApp

StorTrends®

Compellent Technologies

I-O Data

NetGear®

Synology®

DataCore Software

IBM®

Nexsan

Thecus®

Dell™

Dell EMC

Infortrend®

ONStor

Western Digital®

D-Link®

Iomega®

Oracle®

X-IO Technologies

Drobo

Pillar® Data Systems

LaCie

Intel

Lenovo

If you do not see the manufacturer you are looking for listed here, please contact us for a complete list.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

Common Scenarios For Data Loss On Servers

Server data loss can be caused by any of the following:

  • Inverter failure
  • Overwriting the configuration
  • Rebuilding failure
  • One or more hard drives overheating
  • File system corruption
  • Overvoltage or power failure
  • Ransomware
  • Hard drive failure
  • Power supply failure
  • Air conditioning failure
Server Drives

Server Recovery Tips

Here are some tips from our expert engineers for successful server data recovery:

  • If a drive is making unusual noises, turn it off immediately and seek professional help
  • Restore the data to a separate server or location, never the server that lost the data in the first place
  • If the data has been accidentally or maliciously deleted, turn the device off immediately, without shutting down
  • If you’re planning on making hardware or software changes, also make sure you have a valid backup in place first
  • Label all drives with their position in a RAID array
  • Never run repair or defragmenter utilities on a suspected bad drive

If your server has failed or you’ve lost server data, we’d always advise seeking support from a server data recovery expert. Our US data recovery team can recover from any direct-attached RAID, network-attached storage (NAS), and very large storage area network (SAN) system - and because we understand just how vital it is to get your server back up and running as quickly as possible, we work fast.

Server Data Recovery Experts

We are here to help

When a server loses data, we understand timing is critical. Our data recovery specialists are available 24/7 for emergency service.

We offer a free phone consultation for server data recovery with one of our specialists or engineers. During your call we will:

  • Confirm your hardware, configuration, virtualization software and back up procedure
  • Assess the server data loss situation and possible failure points
  • Provide tips to prevent further data loss
  • Assess the possibility of a Remote Data Recovery
  • Advise on preparations for an In Lab Server Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

Average of 7-14 business days

Priority

Priority

Average of 2-5 business days

Emergency

Emergency

24/7 Until Completion

Frequently Asked Questions

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can Ontrack recover from a server infected with ransomware?

Ontrack's investment in the development of specialized software allows us to recover data from ransomware-encrypted systems, virtual machines, backup files, tapes, and other storage media.Ransomware incidents vary on the type of payload, and data recovery can be complex. Ontrack provides the best possible solutions for data recovery success.

Can Ontrack recover corrupted virtual machines from a server?

Ontrack has performed thousands of successful data recoveries from servers hosting virtual machines. Our proprietary software tools allow us to complete successful data recoveries from nearly any virtual machine, server, or system including VMware®, Microsoft® Hyper-V®, Citrix®, Linux® XEN®, and Oracle® VM.

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

38

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)