Our data recovery experts can help you retrieve data from any Apple device

We’ll carry out a free evaluation of your Apple device and provide a no-obligation quote for the recovery of your lost, damaged, corrupt, or deleted files.

Data recovery for iPhone, iPad and iPod

We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos. If your data is lost or becomes inaccessible due to physical damage, we can help.

Our engineers have extensive experience recovering lost data from any situation, including shattered screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.

Our specialists can recover data from any Apple device, including:

  • iPhone
  • iPad
  • iPod Classic
  • iPod Touch
  • iPod Nano
  • iPod Shuffle


Any Apple device, any MacOS version

Mac system recovery
  • Mac Pro
  • Mac Mini
  • MacBook
  • MacBook Air
  • MacBook Pro
  • iMac
  • G4
  • G3 and older
  • Apple TV
  • TimeMachine
Mac server recovery
  • Xserve
  • Xserve RAID
  • Xsan
  • OSX Server
Mac application recovery
  • iLife
  • iWork
  • Aperture
  • iPhoto
  • Logic Studio
  • Logic Express
  • Final Cut Studio
  • Final Cut Studio Pro
  • Microsoft Entourage
  • Apple Mail
Mac operating system recovery
  • Mac OS 2.x - 10.x
  • Mac Server OS 10.x
  • Xsan 1.x - 2.x

Join over a half million people and businesses who have trusted Ontrack to recover their data.

Data recovery process for Apple devices

Get your lost data back in four simple steps:



Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.


Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.


Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files. 


Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery. 

Causes of data loss on Apple devices

Our engineers regularly recover data from all of the situations  listed below.

Don't worry if your problem isn't listed; contact us for more information about how we can help you.

  • Hard drive or SSD not recognized or inaccessible
  • Accidentally initialized disk
  • System errors
  • File or folder directory not found
  • Volume is not HFS+
  • File system error
  • Physical damage to the storage device
  • Formatted hard drive
  • Corrupted data
  • Loss of RAID configuration
  • Lost or deleted data
  • And many more...

How to prevent data loss on your Apple device

Whether you have an iPhone, an iMac, or a Mac Book, your Apple device is likely to contain important files and data, from photos and videos to files, messages, and other information. So losing the data on your Mac or iOS device can be worrying, upsetting, and inconvenient.

Sometimes data loss is unavoidable, and there are usually ways to retrieve it, but there are several steps you can take to help avoid data loss from occurring in the first place.

Backing up your data regularly will help protect your data. Many Apple devices are connected to iCloud, so make sure it is connected and syncs regularly. You should also set up your iPhone to ensure photos are automatically uploaded to the iCloud Photo Library.

Despite your best efforts, sometimes it’s not possible to prevent data loss on our Mac and iOS devices. When this happens, we can help. Our team of skilled and experienced data recovery experts in the US will give you the best chance of retrieving your photos, videos, files, and other valuable data. Get in touch for a free evaluation.

Coffee Spilled on Mac Laptop


Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.