Our data recovery experts can help you retrieve data from any Apple device
We’ll carry out a free evaluation of your Apple device and provide a no-obligation quote for the recovery of your lost, damaged, corrupt, or deleted files.
Any Apple device, any MacOS version
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Data recovery for iPhone, iPad and iPod
We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos. If your data is lost or becomes inaccessible due to physical damage, we can help.
Our engineers have extensive experience recovering lost data from any situation, including shattered screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.
Our specialists can recover data from any Apple device, including:
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Data recovery process for Apple devices
Get your lost data back in four simple steps:
Consultation
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
Free Evaluation
The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.
Data Recovery
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Data Return
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery.
Causes of data loss on Apple devices
Our engineers regularly recover data from all of the situations listed below.
Don't worry if your problem isn't listed; contact us for more information about how we can help you.
- Hard drive or SSD not recognized or inaccessible
- Accidentally initialized disk
- System errors
- File or folder directory not found
- Volume is not HFS+
- File system error
- Physical damage to the storage device
- Formatted hard drive
- Corrupted data
- Loss of RAID configuration
- Lost or deleted data
- And many more...
How to prevent data loss on your Apple device
Whether you have an iPhone, an iMac, or a Mac Book, your Apple device is likely to contain important files and data, from photos and videos to files, messages, and other information. So losing the data on your Mac or iOS device can be worrying, upsetting, and inconvenient.
Sometimes data loss is unavoidable, and there are usually ways to retrieve it, but there are a number of steps you can take to help avoid data loss from occurring in the first place.
Backing up your data regularly will help protect your data. Many Apple devices are connected to the iCloud, so make sure it is connected and that it syncs regularly. You should also set up your iPhone to ensure that photos are automatically uploaded to the iCloud Photo Library.
Despite your best efforts, sometimes it’s not possible to prevent data loss on our Mac and iOS devices. When this happens, we can help. Our team of skilled and experienced data recovery experts in the US will give you the best chance of retrieving your photos, videos, files, and other valuable data. Get in touch for a free

The data recovery process.
From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.
DIY Apple Data Recovery
If your Apple device is not physically damaged, our Ontrack EasyRecovery software could help get your data back.
Our Ontrack EasyRecovery software is available for Mac and iPhone and can help you recover lost data. Try it free today:

Apple Data Recovery Case Studies
Damaged Mac Laptop? Ontrack to the Rescue.
A customer contacted Ontrack’s experts in need of help with Mac data recovery for a laptop that had been dropped and accidentally run over by a truck, causing its battery to combust. Ontrack’s recovery experts surveyed the Mac device damage and implemented a 3-step recovery process for data extraction, which recovered 99% of the data. Click to read more.
Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.
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