Our proprietary tools allow us to read and recover data from any tape type, regardless of backup method and infrastructure.

Managing archived data is critical to reducing risk and cost in your enterprise. With over 30 years of data recovery heritage, Ontrack’s tape services team provides clients peace of mind when accessing legacy data on tapes and virtual backup environments.

Why Choose Ontrack?


All Environments and Tape Formats

Ontrack develops proprietary software for tape restoration and data recovery, ensuring your tape data is always accessible, even when the legacy environment is no longer available.


When Time Is of the Essence

IT departments can be faced with cumbersome restorations when responding to time sensitive requests. Quickly recover and produce information on tapes and virtual backup environments.


State-of-the-Art Security

Data in our possession is secured by the most advanced data security and disaster recovery technology available. We invest significant time and money to protect your most sensitive ESI.


Solving Complex Data Challenges

Ontrack has a network of professionals with expertise spanning the info gov and eDiscovery spectrum to support the litigation, investigation and compliance needs of our clients.

Ontrack Tape Capabilities


Manage your library of tapes through effortless identification of current IT infrastructure support, data integrity, and data retention compliance.


An efficient and comprehensive method to create a complete overview of your long-term archive. Receive a precise list of the data contents on each tape.


Convert your legacy media in a secure, efficient and cost-effective manner. Consolidate your archives onto one, unified cloud platform of choice.


Assistance quickly retrieving granular data from your tape archives ensuring you are able to comply with legal and government requests.

A trusted provider.

With Ontrack's tape services you can respond to time-sensitive restore requirements, save on archiving costs, reduce the risk of retaining uncompliant data and keep legacy data accessible.

By trusting us to help manage your legacy data, you will not only be able to quickly react to requests, achieve compliance with GDPR, better manage what data you keep and where you store it, but also reduce storage and maintenance costs.

Damaged Tape data recovery

Tape Services Process Overview

Join over a half million clients who have trusted Ontrack to recover their data.



Complimentary Consultation

With 24/7/365 phone support, our data recovery experts will assess your needs and discuss options.



Proof of Concept

Sample tape restoration is provided to validate service expectations.



Tape Processing

Client approves the project and tapes are processed according to client requirements.



Project Completion

Data is securely returned via FTP or on encrypted media.


We recover from all backup tape media...

LTODLT, SuperDLT (sDLT), DLT s44 mm DDS, DAT
1/2" Open ReelAIT, S-AIT
QIC8 mm Tape Cartridges - Mammoth, M2, VXAAnd more...

Ontrack Tape Services Advantages

IT Department Benefits:

  • Reduce expenses associated with managing and storing backup tapes
  • Consolidate backup infrastructure, decreasing hardware, software and storage needs
  • Improve responsiveness and reduced involvement of IT staff during eDiscovery, internal investigations and regulatory requests orders
  • Access to damaged tapes (reformatted, overwritten, broken)

Legal Department Benefits:

  • Organization of important data for compliance and regulatory needs, including GDPR
  • Decreased eDiscovery, internal investigation and regulatory request costs through smaller, more manageable data volumes
  • Faster response time if data retrieval request orders arise


Start your data recovery now with a free consultation.

Contact our team of experts to start recovering data.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

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