General questions

Talk to a Data Recovery Specialist to learn about our products and services or check the status of your job.



Technical support

For answers to your products and services questions please access our FAQ knowledge base or call 952.937.2121.

Email support


Find a location

Search by the specific service, nearest Ontrack office or partner location. 

Nearest location
Search by service


Track job status

Find out the status of your job simply by logging in with your service order number and password.

Track your job now


Minneapolis, Minnesota

9023 Columbine Road

Eden Prairie, MN 55347

Phone: 855.805.8214

Sales Email: DataRecovery@Ontrack.com

Tech Support: Support@Ontrack.com


Monday 8 AM - 5 PM
Tuesday 8 AM - 5 PM
Wednesday 8 AM - 5 PM
Thursday 8 AM - 5 PM
Friday 8 AM - 5 PM
Saturday Closed
Sunday Closed
Get directions


Ontrack Office Locations - United States

Austin, Texas

Ontrack Data Recovery c/o KLDiscovery
9500 Arboretum Blvd suite I2-120
Austin, TX 78759

Fountain Valley, California

Ontrack Data Recovery Office
18350 Mt Langley St #110
Fountain Valley, CA 92708

McLean, Virginia

Ontrack Data Recovery c/o KLDiscovery
8201 Greensboro Dr suite 300A
McLean, VA 22102

Minneapolis, Minnesota

Ontrack Data Recovery Office
9023 Columbine Rd
Eden Prairie, MN 55347

Rutherford, New Jersey

Ontrack Data Recovery Office
201 Route 17 North, Suite 102
Rutherford, NJ 07070