Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Media drop-off has been temporarily suspended and we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.
You may only get one chance at hard drive recovery. No recovery is too small or too big for the most experienced data recovery team in the industry.
Save precious time and money managing Microsoft® Exchange and Office 365, SharePoint, and SQL with Ontrack® PowerControls™.
Securely erase data from all IT assets, including servers, computers, smartphones, tablets, virtual machines, individual files, flash drives, logical drives, and SSDs.
Respond to time-sensitive restore requirements, save on archiving costs and keep legacy data accessible.
Need emergency data recovery service?
We understand the urgent need to recover data and offer service levels to meet your needs.
StandardAverage of 7 business days
PriorityAverage of 3 business days
At each service level our engineers analyze your media to determine the condition of the data. As a result, you will be provided an option to receive an online report showing all recoverable files before you decide to proceed with the recovery. After your data is recovered, it's returned on the media of your choice (HDD, CD, DVD, tape, USB drive) or made available for encrypted download from a secure server.
If you have experienced a data loss event and require immediate service call 855.558.3856. Please note, you may be directed to an answering service if your call occurs outside of normal hours of operation.
Inside Edition features Ontrack
Where does your personal data go when you trade or sell your old cell phones?
When considering upgrading, selling or trading your cell phone be advised that your data may still be available to the next user. Watch how Inside Edition highlights the impact of residual data left on resold devices and shares how to rectify the problem.
Ontrack has been a trusted partner to many of the largest technology and data companies around the globe for over 20 years.
Mobile data recovery
30 years of data recovery experience – Now includes mobile phone repair and recovery!
When you need your mobile phone repaired or need critical phone data recovered from it, we can help! Trusted, secure and process driven, you can count on us to support you. Whether you have a Samsung or Apple phone, simply complete the form, drop off your phone at a location near you, or contact us at 855.558.3856.
Our passion is data
Read our blog for more information about data recovery, data erasure, handling your device in the case of damage, and stories about Ontrack's successful data recoveries from extremely damaged devices.