Recovering your data is our top priority. No recovery is too small or too big for the most experienced team in the industry. Initial evaluation of the data loss is completed within an average of 4 hours of receipt.
Call us 855.558.3856 Get your free consultation and quote
*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours.
We have performed over 500,000 successful data recoveries.
Our specialists will exhaust all options to recover data. Backed by the world’s largest R&D team, they have the knowledge and ability to create custom solutions for you.
Designed with you and your data in mind.
Your dedicated specialist will guide you every step of the way from your consultation, through the recovery process and until you can view your data again.
Consultation Evaluation Data Recovery SupportDiscover what is recoverable quickly, easily and without commitment
Send us your damaged storage media and receive a free evaluation report within four hours*
Freeval service*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours.
Our simple process quickly provides you with the information you need to make an informed decision about your recovery.
More informationWe understand data can be very time-sensitive and offer different service levels to meet our customer’s needs.
Freeval Analysis
Approximately 4 hours
Full Process
Average of 7 business days
Freeval Analysis
Approximately 4 hours
Full Process
Average of 3 business days
Freeval Analysis
Approximately 4 hours
Full Process
Average of 24 hours...
We work around the clock (24/7) until complete
At each service level, our engineers analyze your media, determine the condition of the data and provide you with an option to receive an online report showing all recoverable files BEFORE you need to make decisions to proceed with our service. After your data is recovered, it's returned on the media of your choice (HDD, CD, DVD, tape, USB drive).
If your storage has suffered physical damage, recovery in a Cleanroom environment is the only option. Other types of data loss scenarios have the option of fast and secure Remote Service or Onsite Recovery by our team of experts.
Speak with one of our specialist to see which option is right for you.
Our service allows you to know what you are paying for before you agree to and pay for a full recovery. Each evaluation includes an option to receive a Verifile™ Online Data Report which lists the recoverable files and the condition of each. If selected, this will be included with your final price quote so you can see exactly what you are paying for and make an educated decision.
Learn moreWe respect personal and critical data. When you entrust your data to Ontrack, you can rest assured that we'll take every precaution to guard it like our own.
Ontrack is the global pioneer of data recovery, trusted by over 50,000 people and businesses in similar situations, including NASA, who trusted Ontrack to recover data from the Columbia Space Shuttle.
Our customers have the ability to track their data every step of the way. Get updates 24 hours a day 7 days a week with our Ontrack® Online™ customer portal. You will receive a login once your contract has been accepted and your media is received in by us.
LoginOur customers are passionate about their data and their recovery service. Their happiness is our greatest reward.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.
Call us 855.558.3856 Request free online quote
Answer a few simple questions about your situation and you will receive a comprehensive report detailing what to do and not to do after suffering a data loss.
BeginIf your storage device is working properly and without physical damage, do-it-yourself recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' software.
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