Hard Drive Shipped Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Media drop-off has been temporarily suspended and we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.

Recovering Apple Data

Ontrack can help you recover lost data from all of these scenarios, plus more.

Our trained engineers recover lost messages, pictures, contacts, music and files from Apple devices that are suffering from physical failure (damage caused by water, being crushed or any other physical damage to the device).

  • Dropped your iPhone in the pool?
  • Knocked your iPad off the balcony?
  • Ran over your MacBook Pro with your car?

Know how much data is recoverable in within 4 hours

Discover what is recoverable quickly, easily and without commitment, using our Freeval service. Send us your damaged storage media and receive a free evaluation report within four hours.*
*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours.

Find out more

The Ontrack Advantage

  • State-Of-The-Art Tools: Allow us to recover lost data from a variety of logical issues such as deleted data, and iOS corruption.

  • Certified Macintosh Technicians: Our Apple data recovery tools are of the highest industry standards and Ontrack data recovery experts are Certified Macintosh Technicians.

  • Retain your Warranty: We have been authorized by Apple to unseal their hard drives for recovery purposes without voiding the manufacturer’s warranty.

Apple data loss scenarios

Ontrack is capable of recovering deleted data from Apple devices including iPhone 1st Gen, iPhone 3G, iPhone 3GS, iPhone 4, iPods, MacBooks, MacBook Pros and MacBook Airs, iMacs and the iPad 1st Gen.

Some devices, including the iPhone 4S and iPhone 5 can have deleted data recovered on a case-by-case basis. It is largely dependent on what data needs to be recovered and whether or not the phone has been in use after the deletion.

Apple recovery: all models, all versions


Apple / Mac hardware recovery

  • Mac Pro
  • Mac Mini
  • MacBook
  • MacBook Air
  • MacBook Pro
  • iMac
  • G4
  • G3 et supérieurs
  • Apple TV
  • TimeMachine drive

Mac OS servers recovery

  • Xserve
  • Xserve RAID
  • Xsan
  • OSX Server

Mac software recovery

  • iLife
  • iWork
  • Aperture
  • iPhoto
  • Logic Studio
  • Logic Express
  • Final Cut Studio
  • Final Cut Studio Pro
  • Microsoft Entourage
  • Apple Mail

Mac OS recovery

  • Mac OS 2.x - 10.x
  • Mac Server OS 10.x
  • Xsan 1.x - 2.x

Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.


DIY data recovery

If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

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