Ontrack is authorized by Apple to recover data from macOS, iOS and iPadOS operating systems; and hard disks, SSDs, Fusion Drives and Time Capsule. Services we perform on these devices do not void the Apple warranty.

Apple Customer Benefits

Apple has collaborated with the Ontrack Data Recovery team to offer special benefits to Apple customers.

Ontrack provides Apple customers with:

  • Special discounted data recovery rates
  • Free comprehensive evaluations
  • A detailed file report showing all recoverable files
  • Real-time, 24-7 online job tracking
  • Free inbound and outbound media shipping (US and Canada only)
  • No recovery, no fee policy
  • Access to our Apple Mac and iOS technicians
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Apple recovery: all models, all versions.

  

Mac Hardware Recovery

  

OS Server Recovery

  

Mac Software Recovery

  

OS Recovery

  

iOS Device Recovery


Now recovering Mac computers with T2 encryption chipsets.

The Apple T2 Security Chip is Apple's second-generation, custom silicon for Mac. By redesigning and integrating several controllers found in other Mac computers—such as the System Management Controller, image signal processor, audio controller, and SSD controller—the T2 chip delivers new capabilities to your Mac.

These Mac computers have the Apple T2 Security Chip: iMac Pro, Mac mini introduced in 2018, MacBook Air introduced in 2018 or later, MacBook Pro introduced in 2018 or later.

Mac T2 Data Recovery

The simple 4 step process involved when recovering your data with Ontrack, from the initial consultation to the successful return of your data.

  

Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

  

Free Evaluation

Evaluations are fast and free. Within a few hours of receiving your device, our engineers recommend the best solution, a fixed price quote, overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files. 

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge. 


  

Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

855.558.3856

  

DIY data recovery

If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our data recovery software.

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