Ontrack and Apple data recovery.
Ontrack is the world’s leading data recovery provider and has been authorized by Apple since 1999.
With 35 years of industry experience and 22 laboratories worldwide, we recover data in certified ISO 5 cleanroom environments from all types of media – hard drives, SSDs, fusion drives, Macs, iPhones, and iPads.
Ontrack provides these benefits to Apple customers:
- Special 10% discount on data recovery services
- Free inbound and outbound shipping
- Preservation of your Apple product warranty
- Free comprehensive evaluations
- No recovery, no fee policy
- A detailed file report showing all recoverable files
- Real-time, 24-7 secure online job tracking
- Access to our Apple certified technicians
- Complete end-to-end security and peace of mind
Recovering Apple Data
Ontrack’s data recovery services for Apple products can assist you in recovering lost, deleted, corrupt, or damaged files from your Mac, iPhone, iPad, Time Capsule, or any other Apple device.
Our data recovery experts are Apple Certified Macintosh Technicians (ACMTs). They routinely recover inaccessible email, text messages, pictures, contacts, video and music production, and other data types from Apple devices that have suffered file system corruption, impact, file deletion, liquid and fire damage. Ontrack’s global R&D team has specialized knowledge of Apple products, and developed hundreds of proprietary software tools to ensure that we can recover data from Apple’s entire line of products. Combined with years of experience, specialized software tools, and close partnerships, Ontrack’s engineering team is unrivaled in its capabilities, expertise, and success.
Apple recovery: all models, all versions.
Apple Mac & iOS Devices
If you've experienced a data loss contact our specialists immediately to receive a free consultation. We've found that the odds for the best data recovery outcome are higher when no previous attempts have been performed. This is often critical for saving your valuable data.
Our 4-step data recovery process.
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
Evaluations are fast and free. Within a few hours of receiving your device, our engineers recommend the best solution, a fixed price quote, overview of service levels and delivery schedules.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.
How fast do you need your data back?
We understand the urgent need to recover data and offer service levels to meet your needs.
StandardAverage of 7 business days
PriorityAverage of 3-5 business days
EmergencyAverage of 24 hours
Our initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they approve a documented path forward for their data recovery job. Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.