Expert data recovery in Melbourne

Ontrack Australia has been providing data recovery solutions for Melbourne customers for over 12 years. We’ve saved critical data for both businesses and individual customers with our industry-leading tools and the largest most advanced clean room in Australia. Ontrack provides you with the best chance recovering your data.

With our convenient drop-off location on Bourke Street in the city, your media will reach us quickly and securely. Alternatively, we can provide free shipping to send your media to us directly.

Ontrack Melbourne:

Level 39, 385 Bourke Street
Melbourne VIC 3000
Free Consultation: 1800 316 658
Phone: +61 (0)3 8459 2100
Mon-Fri: 9:00 - 17:00
Sat, Sun, Holidays: Closed
ontrack melbourne drop off

Types of data recovery

Ontrack can help customers in Melbourne to recover data from any device which stores digital information.

Hard Drive

Hard drive data loss need two different types of repair. Hardware repair is required following physical damage as a result of human error or natural disaster. Software repair is required where the issue is not in the hardware but data is lost as a result of eg. corrupt, deleted, overwritten data.

Learn More About HDD Recovery

Solid State Drives

SSD components such as capacitors, controller chips and power supplies degrade from use over time. SSD failure may also occur due to system area corruption. Although recovering data from SSD is not an easy task, Ontrack engineers have developed successful data recovery techniques with a variety of model drives from different vendors.

Learn More About SSD Recovery

Servers and RAIDs

We have you covered whenever you need data retrieved from servers or RAIDs. We offer 4 types of services: In-Lab, Remote RAID data recovery, On-site recovery and Custom RAID data recovery. We have over 25 years experience performing highly technical yet successful RAID/Server recoveries.

Learn More About Servers & RAID Recovery


Our trained engineers can recover lost data from Apple devices that have suffered physical damage. We have certified Macintosh engineers who use original Apple data recovery tools which are of the highest industry standards.

Learn More About iPhone Recovery

Tape Services

Ontrack recovers data from all types of tape media (eg. Cartridges, DAT, LTO, SAIT and more). The most common types of tape failure and data loss are corruption, physical damage and software upgrades. We also provide related tape services such as tape cataloguing and migration. We can also delete tape data and provide a certificate of erasure.

Learn More About Tape Services

DIY Data Recovery

If your device is not physically damaged and you'd like to recover accidentally deleted files, folders, documents, photos, videos and more, you can try your hand at using our Data Recovery Software.

Alternatively contact one of our Data Recovery Specialists for a free consultation.

Learn More About DIY Recovery

A transparent service

We complete a free evaluation of your media within 24 hours and provide guaranteed results before you pay.

Data Recovery from $550 (inc GST)

The fixed quotes we provide are inclusive of GST, new backup media for the recovered data, and return shipping*.

*Return shipping up to 3kg. Heavier items will incur additional charges.

No upfront fees and no data no fee policy

Our transparent service means you know what you pay for and only pay if your data has been recovered.

Why choose us?

While other companies claim to be world leaders, here are the facts -

  1. Ontrack is the oldest and largest Data Recovery company in the world. We performed the World’s First Data Recovery way back in 1987 and have been building on that experience and expertise ever since.

  2. Ontrack offer completely transparent and honest pricing and services. The prices we quote are all inclusive, and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.

  3. Ontrack have unrivalled resources in the Data Recovery market. In addition to a team of local, Australian Data Recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.

  4. We’ve seen your problem before. Worldwide, Ontrack complete over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.

  5. Every week in Australia we recover data from media that other companies have deemed unrecoverable. The first attempt at Data Recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first time.

They don't call us the world leader for nothing...

Don't just take our word for it; hear what our customers have to say:

Independent Reviews

We use independent customer reviewing service Trustpilot  to survey our clients after a data recovery service.

View our reviews 

Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

Get your free consultation 1800 316 658

DIY data recovery

If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our ‘best in class’ data recovery software.

Learn more