Data Recovery by Solution

Deleted File Recovery

For 35+ years, we have remained the world leader in data recovery for deleted files. Let the experts at Ontrack help you get your data back.

Ontrack offers solutions to recover all different types of files that you may have lost: spreadsheets, digital photos or even databases.

If you've lost files to any data loss scenario, get a free evaluation of your media and a fixed price quote within 4 hours! 

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Whether it is documents, spreadsheets, digital photos or databases, all file loss has one thing in common: the storage device containing the files, images, music or videos has stopped working properly.

In some cases, the failure of the storage device is due to a component failure, mechanical failure or a logical problem on the media. Whatever the reasons behind your data loss, Ontrack has solutions designed to recover your deleted files.

Ontrack Can Find Your Deleted Files

Ontrack specializes in repairing storage media and extracting data. Ontrack engineers reassemble the file systems and repair the recovered files so that they can be used again

Media Types

  • SATA, SCSI, SAS, Fiber Channel
  • External hard drives / portable USB, Firewire, eSATA
  • SSD drive
  • Tape
  • Flash memory
  • Optical storage (CD / DVD-ROM)

Recoverable File Types

  • Encrypted files
  • Worksheets
  • Presentations
  • Database
  • Email
  • Accounting
  • Graphics
  • Digital photos
  • Music files

Hard Drive Brands

  • Western Digital
  • Seagate Technologies
  • Fujitsu
  • Toshiba
  • Samsung
  • Hitachi GST
  • Other...

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situations – from simple to the most complex and catastrophic.

Why Ontrack Data Recovery


Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.



Average of 7-14 business days



Average of 2-5 business days



24/7 Until Completion

Frequently Asked Questions

Can I recover a specific file with EasyRecovery?

Yes. After the scan is complete, right-click the file and choose 'Recover'.

Can I recover a specific file with the help of Ontrack EasyRecovery Professional software?

Yes, you can right-click the file and select the Recover button.

Can I recover additional file types beyond the standard list included with the data recovery software?

You can recover unlimited file types using Ontrack EasyRecovery software for Mac. By default, the program supports a comprehensive list of standard file types for data recovery. You can also add any custom or new file type beyond its exhaustive list of supported formats.

Can I recover corrupt video files?

You can recover corrupt video files with the help of the Ontrack Video Repair software. You can also simultaneously repair multiple videos of various formats by using the software, irrespective of the extent of corruption. The free trial version of the software repairs corrupt videos and previews the repaired files that can help you to ascertain its effectiveness.

How can I recover only the deleted data?

To recover only the deleted data, follow these steps:
  • Run Ontrack EasyRecovery Professional software
  • Select the type of data under 'Select What to Recover' option and click 'Scan'.
  • Choose the folder location or drive volume under 'Recover From'.
  • Toggle ON 'Deep Scan' button at the bottom and click 'Scan'.
  • After scan, click the 'Deleted List' tab in the left pane to list and view only deleted data.
  • Select the files you want to save and click 'Recover'.
  • Click 'Browse' to choose a save location and then click 'Start Saving'.

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



In the business



Customers and growing



Of recovered data


Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack, LLC, 9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)