...worth every penny. Thank you.
Marleke | September 05
I highly recommend Ontrack!
Litfin | March 20
Very efficient company
Charles Wilcox | May 04
A service that offers you reliable access to all your archive and/or legacy data stored on tapes for years and even decades, with a standardized process.
Data access is provided at defined service levels and is independent of the backup technology and/or backup software originally used to write the tapes. With the Ontrack Managed Tape Service you can completely remove your old backup infrastructure and retain access to your data.
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According to Gartner, companies switch backup platforms on average every four to five years. Over time, the effect of changing backup platforms every few years can leave you without access to the software needed to access some of your archived data. If you grow through acquisitions, you often have to deal with new legacy tapes. If these tapes are not managed properly, it is almost impossible to know what data is stored on them. As more and more information is archived, it becomes increasingly challenging to maintain access to, and get control over this old data.
The costs of keeping the infrastructure of the various legacy backup systems up and running to read data from old tapes are significant. This is especially true when you only have ad hoc requests, in reality, often mainly for the recovery of emails.
For companies around the world, long-term data archiving has become essential to meeting compliance regulations. Most companies use tapes for long-term archives due to their lower costs compared to online alternatives. Or, they choose to move from the Cloud, back to tapes. Not least driven by Cyber and Ransomware attacks.
A request for data can arrive at any time. You must be able to respond in a timely and accurate manner to ensure you are compliant. Failure to meet a compliance request, legal request or legal demand, could have an adverse effect on the results of your business.
The final contract is drawn up based on the results of the PoC. The contract specifies which backup manufacturers & tape types are covered, how many years the contract is valid, the desired service levels in the event of a restore request from the customer, costs, along with any customer-specific wishes or requirements..
When the customer has a tape restore request, Ontrack takes care of reading and making the data stored on tape available, in accordance with the contractually established service levels and preconditions. The extracted data is processed as required, and delivered to the customer in an encrypted form in accordance with the contract.
It doesn't matter if different backup manufacturers and different tape formats have been used for storage in the past or if the tapes are stored in different countries or even on different continents.
Ontrack uses unique and global standards and processes to meet customer-specific requirements, so that highly sensitive and classified data can be reliably read and made available in accordance with all customer-specific and regional legal requirements. Ontrack Managed Tape Services guarantees a globally consistent process for accessing all data stored on tapes.
Ongoing license fees for legacy backup server software can be an expensive recurring cost to your business. Especially if your company only performs backup restores a few times a year.
For many companies, the costs do not outweigh the benefits. Managed Tape Services allow you to decommission current legacy backup hardware and software. The Managed Tape Services subscription brings predictability to the cost of managing legacy data storage.
Managed Tape Services are suitable both as a portfolio addition for IT service providers and directly for companies, governments or organizations that need cost-efficient and standardized access to all data stored on tapes, potentially over several years.
The service is flexible and can be adapted to the respective customer requirements. Contract periods from 1 year to several decades as well as special security requirements or service levels defined according to customer needs. Additional backup environments can be added at any time.
Not knowing the specific location of data can be a challenging element of archiving. Companies can find themselves in situations where they do not know what data is on which tapes.
Unmarked, old and newly acquired tapes, for example due to a company merger or acquisition, can often confuse IT departments if they are not correctly catalogued. Regardless of the format, an organized approach is the key to identify data when it is needed. Depending on the scenario, a catalogue can be acquired or recreated. If the original backup server and/or the catalog is no longer available, a catalog of the loose tapes is created to know what data is on the tapes. With this information, companies can easily decide what should be kept and what data can be destroyed.
Retaining employees who have the relevant knowledge to access archived data at any given time is a challenge.
Especially when some data retention periods can be as long as 10, 30 or even 99 years. When an employee leaves, it is often a challenge to ensure a transfer of knowledge to a new employee. In some cases, the new employee may be given completely different responsibilities, or the position may be made redundant. When this happens, companies can find themselves in situations where no staff member has the needed knowledge to access the archived data at all. With Ontrack, you are no longer dependent on trained staff for your legacy backup software. Ontrack understands the majority of backup formats, allowing your IT staff to focus on projects that support revenue growth and operational improvements.
Unique technology and global experience
Ontrack has a global service offering and a development team that continually updates its proprietary tape tools, aided by synergies from work on data recovery, eDiscovery and backup tape projects.
Thanks to extensive knowledge of different storage media, operating systems and underlying storage architectures, Ontrack experts can quickly recover data from complex legacy environments.
In addition Ontrack offers a wide range of backup tape services, data processing an management: migration, restore, recovery, certified data destruction, managed tape services, offsite vaulting, cloud to tape, information management and eDiscovery services.
KLDiscovery’s data centers feature multiple layers of security and safety devices—including 24x7 monitoring—to protect the integrity of critical data.
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