Data Recovery by Industry

IT Companies

Data Recovery events happen infrequently. IT companies around the world leverage the Ontrack expertise to help their customers on a daily basis. Having helped 1M+ customers since 1985.

Together, We Can Help Your Customers Out.  

  • Data Recovery, is often a question of: Not if, but when?
  • The misfortune of a data loss can be just around the corner.  
  • From natural disasters, to human error and from a RAID failure to a ransomware incident.
  • From multinational businesses, to consumers.
  • Partnering with Ontrack is an easy way to add unique expertise to your team and portfolio.  
  • Add Additional opportunities around data recovery and data management services to your portfolio. 
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Why Team Up? 

Ontrack offers the best Data Recovery solutions for your customers: 

  • Unmatched global data recovery expertise
  • Unique methods and tooling
  • Benefit from our global cooperation with many storage vendors
  • Security:  your customers data will be in safe hands
  • Highly valued personal service

alongside:

  • Access to our additional portfolio of data management solutions
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Become An Authorized Partner!

A partner program for all types of ICT companies. Our Authorized Partner Program enables companies to offer high-quality data recovery and management solutions to delight even more customers.

•    Special conditions on Ontrack's full product and service portfolio
•    Sales and marketing materials for both online and offline promotion
•    Access to training and educational materials 
•    A dedicated Account Manager to support your business
•    A completely FREE program with no minimum quotas to fill

Join the Authorized Partner Program today!

Easy To Do Business

As a partner you can choose between the “referral” or “reseller” option. You have the freedom to decide per “case” what suits your customer best.

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Resell

Click below to contact our team and start reselling a new data recovery on behalf of your customer.  You’ll receive an exclusive reseller discount.

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Refer

If you'd rather refer your customers to us, simply ask them to contact Ontrack directly, and we'll take care of the rest. 

Ontrack will pay you a percentage of the fees received by Ontrack pursuant to each signed customer agreement.

Just make sure your customer mentions your Partner ID or company name when calling us.

Many of the World’s Leading Technology Companies Trust Ontrack’s Data Recovery Expertise.

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Data Recovery For Apple Service Providers

Apple Data Recovery from world leader Ontrack meets the highest Apple standards. The close collaboration between Apple and Ontrack offers Apple Service Providers and their customers the best conditions in the data recovery industry.

Why Ontrack Data Recovery

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Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

Service Options Matching Your Geography And Data Control Needs

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Remote Data Recovery

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery. Available when the storage device or system is still operational. With remote data recovery, work can begin within hours.

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In-lab Data Recovery

Our advanced cleanroom facilities increase the amount of data which can be recovered from damaged media. We perform any data recovery where the media needs to be uncased in our secure cleanroom environment to avoid further contamination and recover the maximum amount of data possible.

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On-site Data Recovery

If your data is too sensitive to leave your location, our engineers can bring their recovery expertise to you. This option is only available for emergency services. For on-site data recovery, the storage device or system must be operational.

Data Management Solutions

Offer more than just data recovery services.

As an Authorised Partner, you can help your customers manage their whole data lifecycle with our suite of data management solutions. With our solutions, you can easily start expanding your service portfolio and increasing your revenues. You can choose to resell our solutions directly to your customers or offer them as part of a managed service.

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Data Erasure

Help your customers implement auditable routines for demonstrably 100% data erasure.

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Software

Use software to quickly search and recover data for your customer from Microsoft® Office 365, Exchange, SharePoint, and SQL Server.

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Tape Management

Help your customers access and manage data from legacy backup tape archives.

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Do-It-Yourself Data Recovery

Partner conditions on Ontrack data recovery software tools for your own use as well as for resale 

Additional Revenue Opportunities Around Data Recovery and Management Services


Open the door to additional revenue opportunities by selling add-on products or additional services around data recovery and management services, such as:

Backup software

Replacement hardware

Consulting services

Decommissioning projects

New storage solutions

Repair services

Managed service contracts

Information security

Information Security

We invest significant resources to protect your most sensitive electronically stored information (ESI). 

  • ISO/IEC 27001-Certified 
  • SOC 2® Certified 
  • HIPAA Security Rule Compliance 
  • Accreditation Under the EU-US and Swiss-US Privacy Shield Frameworks 
  • Multi-Zoned, Segmented Networks 
  • Role-Based Access Controls 
  • Redundancy Across Critical Systems 
  • Annual Third-Party Penetration Tests and Monthly Vulnerability Scans 

KLDiscovery’s data centers feature multiple layers of security and safety devices—including 24x7 monitoring—to protect the integrity of critical data. 

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack, LLC, 9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)