United States | English Locations

855.558.3856 Start Your Data Recovery
855.558.3856
855.558.3856
Start Your Data Recovery

Technology Partners

Buffalo Data Recovery

Buffalo customers receive a 10% discount off all data recovery services.

Start your data recovery today. We can help Buffalo customers recover lost data from any device and any data loss situation.

logo_buffalo

Your Benefits

As a Buffalo customer, you will receive:

  • Free evaluation of your Buffalo storage media
  • Exclusive 10% discount off all data recovery services
  • A dedicated Data Services Representative to help you every step of the way
  • No risks and no hidden costs
  • No data, no fee
  • Access to expert engineers and over 30 years of data recovery expertise

Why Ontrack Data Recovery

Wallet

Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

Payment Plans
Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery by Ontrack

What Our Customers Say About Our Data Recovery Services

TrustScore /5

Displaying 4-5 Reviews

reviews

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

855.558.3856 Start Your Data Recovery

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

Frequently Asked Questions

How much does it cost to recover data from a failed hard drive?

The cost of recovering data from a damaged storage device is determined by the time and effort that goes into getting the data you need and not by the size of the drive or volume of data. This makes it difficult to give you a price without evaluating your situation first.In any case, we rely on our unmatched data recovery expertise and 35 years of industry experience to work as efficiently as possible, meaning you'll always get a great price from us.What's more, you'll have a choice of service options, each with its own price.

Do you see data recovery getting more cost-effective or more expensive because of the different variations of firmware?

We don't see a difference in the cost of the actual recovery, but there is a time cost. When we are familiar with the drive or firmware variation, we have better support for that drive. In cases when we are seeing new drives for the first time, it can take some time to perform research and development and work with the drive manufacturer to gain knowledge of the drive and the data layout.

If you overwrite the controllers with your firmware, how do you know where the data is randomly laid out or is that stored on the flash itself?

We are not overwriting the drives firmware but more sideloading a version of our custom firmware that then interfaces with the 'drive's firmware. This is used to apply low-level operations that are not typically supported without our firmware directly interfacing the firmware of the drive.

Can Ontrack recover my data?

Without the chance to evaluate your hard drive, we really can't say for sure. The full answer will depend on the severity of the damage (if any), the length of time since your data was lost and the hard drive type among other factors.However, with more than three decades of experience and the best resources to hand, it's highly likely we can get the data you need.So far, we've completed more than 600,000 recoveries with a 90% success rate.

What is included in the free evaluation report?

The free evaluation report includes:
  • An assessment of the job, explaining the odds for successful recovery
  • A description of the challenges that Ontrack may encounter during the recovery

Resources from the Blog

September 06, 2022

Discover iOS 12: The New Operating System from Apple

New operating system MacOS Mojave (10.14) Unveiled by Apple Last week we highlighted the new operating system, MacOS Moj

September 06, 2022

How to fix a MacBook that won’t turn on

In this article, we share some practical advice on how to troubleshoot and fix your Mackbook Air or Macbook Pro when it’

September 06, 2022

The Main Issues with the MacBook Pros Embedded SSD

The new MacBook Pro has been released, and boy, does it look good! We’ve read the reviews, saved up the many, many penni

Related Data Recovery Services

Hard Drive Recovery

Retrieve lost data from any model, brand, or operating system.

External Hard Drive Recovery

Regain access to critical files and other lost data from a hard drive.

Damaged Device Recovery

Get data back from devices damaged by flood, fire, or more.

Desktop Recovery

Retrieve desktop data from any operating system, make, or model.

Laptop Recovery

Recover lost data due to hardware or software failures and more.

Windows Recovery

Get a free evaluation before recovering lost data on a Windows device.

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
Services
Products
Resources
About

KLDiscovery Ontrack, LLC, 9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)

© 2024 KLDiscovery Ontrack - All Rights Reserved.