Partners

ServiceNow

Digitize your data recovery workflows with ServiceNow. Ontrack sets the global standard in people, processes and infrastructure. Whatever your device or data recovery need, anywhere in the world, Ontrack is there.

Multi-platform Support

Multi-platform Support

Extend data recovery to all manufacturers, device types, storage media; laptops, phones, tablets, including BYOD.

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The Global Standard

A global standard for complex data recoveries ensures policy compliance, and address modern security threats, regulatory demands (GDPR) and global service-level agreements (SLA).

Security Compliance

Security Compliance

A global standard for complex data recoveries ensures policy compliance, and address modern security threats, regulatory demands (GDPR) and global service-level agreements (SLA).

Recovered File Viewing

Recovered File Viewing

Secure view that allows customers to see all recoverable files.

Cost-effective

Cost-effective

Low fee per device replaces a high ‘point of need’ cost for data recovery.

Customer Satisfaction

Customer Satisfaction

Complete transparency from initial data loss request to complete data recovery.

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Value for Managed Service Providers

  • Fast resolution supports Service Level Agreements. Automated workflow speeds resolution of data loss incidents, reduces or eliminates security, budget, administrative and SLA challenges from infrequent data loss events.
  • Eliminate budget issues, friction, and processing tasks. Reduce overall cost and uncertainty.
  • Supports mobile and remote employees. An automated, secure global standard reduces risk wherever employees operate, all from within the ServiceNow platform.

Ontrack + ServiceNow reduces the risk of data loss

ServiceNow ITSM users can automate a data recovery workflow from within the ServiceNow platform leveraging the Ontrack Data Recovery App.

Benefits to your organization include:

  • Automate a Data Recovery workflow and ensure a secure global standard for Data Recovery (DR) in the enterprise.
  • Resolve a data loss incident, end-to-end from within the platform.
  • Manage the entire Data Recovery (DR) incident for any company location or employee in the world
    • Includes: shipping of media, viewing recovered files, secure data return, and reporting
    • Ontrack’s 22 worldwide labs make global standardization a reality
    • Decrease risk, and maintain data security policies
  • Reduce the chances of permanent critical data loss from any server or storage system (HDD/SSD), desktops/laptops, phones, and tablets, servers, NAS, SAN, and virtualized systems while adhering to data security policies.

KLDiscovery Ontrack, LLC, 9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)