Hard Drive Shipped Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Media drop-off has been temporarily suspended and we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.

Ontrack has performed over 500,000 successful data recoveries

Backed by the world’s largest R&D team, we have the knowledge and ability  to address your data recovery needs.

50,000 customers from consumers to FTSE 100 companies rely on our best-in-class data recovery services each year.


Hard drive undergoing data recovery in cleanroom

If data can be stored on it, we can recover it

Expert data recovery from any situation, any storage platform, anywhere, anytime.

Data recovery services

Solutions from 12 hours to 30 days

All types of devices recovered from

Self-service to full account management


Best-in-class data recovery services

A transparent process

Designed with you and your data in mind.

Your dedicated data recovery consultant will guide you every step of the way from your free consultation, all the way through the recovery process until you can access your recovered data.

Find out more

Try our Freeval service

Our fast and easy evaluation service is completely free. Your device will be collected for free from your location of choice, and within 4 hours* of receipt of your device at our Epsom office, you’ll know whether your data is recoverable and receive a detailed report containing a fixed price offer.

Find out more about Freeval

* Except servers, virtualised systems and mobile / tablets.

Hard drives under 6TB

Our simple process quickly provides you with the information you need to make an informed decision about your recovery.

More information 

Multi-drive and servers

An extension of our popular Freeval service, now available in two service options: In-Lab and Remote Data Recovery.

More information 

Smartphones and tablets

Get a free data recovery quote for your mobile device. We also offer a full repair service.

More information 

Timing is critical

We understand data can be very time-sensitive and offer different service levels to meet your needs.


Evaluation: around 4 hours

Recovery: 7-10 business days


Evaluation: around 4 hours

Recovery: 2-5 business days (inc. Saturdays)


Evaluation: around 4 hours

Recovery: 12-24 hours

Please note: time estimates for the evaluation and recovery processes can vary depending on data sizes and transfer speeds.

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Get your data back!

Ontrack can help recover your data. From the largest government or enterprise organisations to home users who may have lost their data, you can trust us.

+44 (0)1372 741 999 Get a free quote