Safe and Secure: How does remote data recovery services work?
With your storage device attached to the internet, you connect to an Ontrack RDR Server using our specially designed client software. RDR servers are located around the world to facilitate fast and secure tunnel or point to point connections. A dedicated engineer will perform a remote diagnosis to evaluate the condition of the device and analyze its recoverability.
When the remote diagnosis is complete, you receive a list of the recoverable files with an assessment of their quality and completeness. Because device failures can occur without warning, the diagnostic phase is critical. In many cases there is only one chance to extract the data from the device. All the service levels provided by Ontrack, such as Standard and Emergency service are also available via Remote Data Recovery. Based on the urgency of the required data, you can select the most suitable service for your needs.
Faster: No shipping required.
Minimize your system downtime with Ontrack Remote Data Recovery and receive the same high-quality service of an in-lab recovery procedure—without the need to ship the hardware. Data recovery over network only requires an internet connection and operational storage device..
Ideal for complex recovery.
Most cases of data loss that affect NAS, SAN, virtual machines, and RAID systems are caused by software malfunctions or human errors, such as reformatted drives, deleted files/VMs, and configuration errors. RDR successfully recovers data from all these scenarios and more. The service is also an optimal solution to restore corrupted database files, such as Microsoft® Exchange® Server, SQL® Server, SharePoint® Server, Oracle® Server, and restores systems affected by ransomware.
Privacy and security.
Do you offer emergency remote recovery?
Yes. Call our team of remote recovery experts using the phone listed above, or use the form below to begin your emegency recovery.
How does your service protect sensitive personal data?
How much does it cost to recovery data remotely?
Every data recovery scenario is unique. Ontrack provides free consultations and no-obligation quotes to help determine the scope of the data recovery.
Contact the Ontrack experts today to recover data remotely.
Ontrack can help recover your data. From the largest government or enterprise organizations to small businesses and individuals, you can trust us to get your data back. Fill in this brief form to receive a consultation today.