Hard Drive Shipped Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Media drop-off has been temporarily suspended and we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.

SD card and USB data loss situations

Ontrack can access and extract files from mobile storage devices that suffer data loss such as:

  • Accidental deletion
  • Errors resulting from moving files
  • Partially overwritten files
  • Reformatting SD cards or USBs
  • Fire, water, or other physical damage
  • Damaged files due to storage failure
  • And much more
SD cards that can be recovered

You're in control

Our process offers you complete transparency so you can make an informed decision.

Send us your device for analysis

Get a detailed report of the data we can recover

The recovery process is performed by our experts

Your data is returned on a secure, encrypted USB drive

No data no fee policy

Our transparent service means you only pay if we can recover your data.

Lost data? Then STOP!

In the event of a data loss, it is critical to stop using the affected media immediately to ensure that no further files are overwritten or rendered inaccessible.

Not sure what’s right for you?

If you are unsure what service option best fits your circumstances, contact us for a free consultation on the best option for you.

Get a free evaluation +44 (0)1372 741 999

DIY Photo recovery

Formatted drive? Deleted photos ? You may want to try our 'best in class' photo recovery software, Ontrack EasyRecovery Photo.

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Further reading

Information sheet