Ontrack offers professional email recovery services for consumers and businesses alike. From individual files to entire databases, we recover it all.

Whether it’s inside a database, a Microsoft Exchange Information Store, or individual messages in separate files – our expert data recovery engineers can recover your email server data

Where is your email stored?

  

On Device

Some software, like Microsoft Outlook, stores email on hardware. We can successfully recover email from hardware, even if it has stopped functioning.

  

In the Cloud

Web-based email applications (e.g. Gmail, Outlook.com, Yahoo, etc.), store emails in the cloud. If you have taken the additional step to back up your email to hardware, we can help you recover it.


Unsure if you may have locally stored emails?

This table shows the most common email application types and where the email content is stored.

Email Application TypeLocally StoredServer StoredWeb Based Storage
Microsoft® Outlook   
Microsoft Outlook (with Exchange Server)   
Entourage®/Microsoft Outlook for Mac®   
Entourage/Microsoft Outlook for Mac (w/Exchange Server)   
iOS® Device (iPhone®, iPad®, iPod touch®)   
IBM Lotus Notes®   
Hotmail/Windows Live Mail   
Apple® Mail   
Yahoo!® Mail   
Google Gmail   
Android Mail   
AOL®   
Thunderbird®   
Eudora®   

If your email has not been backed up to a hardware device, and/or you do not know your login credentials, please contact the provider for assistance.

Email recovery from a server environment.

Whether it’s inside a database, a Microsoft Exchange Information Store, or individual messages in separate files (such as .PST) – our expert data recovery engineers can recover your email server data.

Get a free consultation
Email recovery from Servers
Damaged storage media recovery

Damaged storage media.

Attempting to extract your emails without professional help could result in them becoming permanently unrecoverable.

Contact our data recovery experts as soon as possible if you have experienced a storage media failure that contains email messages.

855.558.3856

Email extraction from tape media.

Identifying which tapes have emails or mailboxes can be a challenge for anyone who manages tape storage.

Our engineers can quickly pinpoint what media contains the data you need and granularly restore it. The data is then returned in an encrypted .PST format.

Email extraction services
Email recovery from tape media

   

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

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* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 855.558.3856

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