Ontrack offers professional email recovery services for consumers and businesses alike. From individual files to entire databases, we recover it all.
Whether it’s inside a database, a Microsoft Exchange Information Store, or individual messages in separate files – our expert data recovery engineers can recover your email server data
Where is your email stored?
Some software, like Microsoft Outlook, stores email on hardware. We can successfully recover email from hardware, even if it has stopped functioning.
In the Cloud
Web-based email applications (e.g. Gmail, Outlook.com, Yahoo, etc.), store emails in the cloud. If you have taken the additional step to back up your email to hardware, we can help you recover it.
Unsure if you may have locally stored emails?
This table shows the most common email application types and where the email content is stored.
|Email Application Type
|Web Based Storage
|Microsoft Outlook (with Exchange Server)
|Entourage®/Microsoft Outlook for Mac®
|Entourage/Microsoft Outlook for Mac (w/Exchange Server)
|iOS® Device (iPhone®, iPad®, iPod touch®)
|IBM Lotus Notes®
|Hotmail/Windows Live Mail
If your email has not been backed up to a hardware device, and/or you do not know your login credentials, please contact the provider for assistance.
Email recovery from a server environment.
Whether it’s inside a database, a Microsoft Exchange Information Store, or individual messages in separate files (such as .PST) – our expert data recovery engineers can recover your email server data.
Damaged storage media.
Attempting to extract your emails without professional help could result in them becoming permanently unrecoverable.
Contact our data recovery experts as soon as possible if you have experienced a storage media failure that contains email messages.
Email extraction from tape media.
Identifying which tapes have emails or mailboxes can be a challenge for anyone who manages tape storage.
Our engineers can quickly pinpoint what media contains the data you need and granularly restore it. The data is then returned in an encrypted .PST format.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.