The process of copying and transferring a video from one media device to another can sometimes result in that file being corrupted. But, if this happens, it does not necessarily mean that the file is lost for good.

In times like the above, the best solution would be to use a data recovery software to help you get your video file back.


Join over a half million people and businesses who have trusted Ontrack to recover their data.


Why is my video file damaged?

In today’s day and age video is widely used, both for entertainment and professional purposes – it has become a part of everyday life for many.

Regardless of the media or format used (mpg, mkv, wmv, avi), the most frequent causes of corruption occur due to a software/application error, system crash or a virus/malware attack.

Can I recover my corrupted video files?

Contrary to what you might think, it is possible to read corrupted mp4 files. There is just one condition required: the media must be recognized by a computer when you connect it via a USB cable. To do this, you can use a  video file recovery software such as Ontrack EasyRecovery.

Ontrack EasyRecovery has many advantages. It is easy to use and is designed for all user profiles, even those with minimal computer experience. This powerful tool will allow you to recover your corrupted file in just a few clicks. If you have purchased Ontrack EasyRecovery, follow the 3 steps below to recover your corrupted video file.

Step 1: Connect your media.

Connect your media and make sure it is recognized by your computer. Download the Ontrack Easy Recovery software and launch it. Select the media from which you want to recover. Click on the appropriate icon: hard disk, key and memory card, optical media, multimedia device or RAID system.


Step 2: Recover your files.

From the options you are given, click on "File Recovery" and then continue. The software will now begin to scan your media.


Step 3: Save the file that you want to recover.

After a full scan of the media, the software will display a list of all your recoverable files in a tree-like structure. Right-click on the video files that you want to recover and save it to a secure location that you have prepared before the recovery operation.



Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

Additional comments

* Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 855.558.3856

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation?:
Complimentary shipping is not available in your country.

For information on how we collect, process and retain your personal data, please see our Privacy Policy,.