Recovering your business data from an SSD requires special knowledge to avoid further damage and data loss. Our team is experienced in full data recovery from SSDs.

We use proprietary tools and techniques in our ISO-5/Class 100 cleanroom environments to retrieve data. Many say that it cannot be done, but Ontrack has recovered from all types of data loss on SSDs.

We recover from any make, model or brand of SSD.

Our close collaboration with all major manufacturers combined with the world’s largest R&D engineering team allows us to create solutions for SSD data recoveries from individual drives to enterprise storage systems.

Intel®PatriotMemory®STEC®
SanDisk®Samsung®PNY Technologies®
Western Digital®Micron®Crucial®
OCZ® TechnologyKingston Technology®Transcend®
Toshiba®Seagate®Other

Please contact our experts, if you don't see your brand listed.


Typical causes of SSD loss.

Unlike hard disk drives, solid state drives store data in flash memory chips. Data loss can occur with SSD storage devices due to physical damage to the flash chips and how data is logically stored on them.

Here are some common failure types with SSD drives:

  • Electronic component failure
  • Controller chip failure
  • Flash cell degradation from natural use
  • Power surges or failures
  • Damage to printed circuit boards
  • Damage to connectors
  • Data corruption after firmware updates

Additionally, SSD storage devices are not immune from traditional data loss events such as human error, computer viruses, natural disasters, and software/program corruption. Our data recovery experts can overcome technical challenges that are unique to SSD and flash technology, such as decoding complex SSD data structures for individual brands, specialized controller chips, and many other SSD specific issues.

Typical causes of SSD Loss

encrypted SSD data

Encrypted SSD Data – We can recover it!

Security is a major concern for businesses, and as a result many SSDs use either hardware-based or software encryption.

At Ontrack we apply our proprietary “decryption-on-the-fly” process to drastically reduce the time it takes to decrypt and recover data. We require the encryption credentials such as a user key, password, pass-phrase, or encryption software key file in order to decrypt the data. Ontrack engineers also work with companies that utilize a challenge/response methodology for providing the decryption credentials for their environment.


     

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