Data Recovery by Device

DAS Data Recovery

Ontrack engineers have experience with many different storage technologies and can successfully recover data from the oldest to the most recent DAS environments on the market. We support all vendors, media formats, and operating systems. We know your storage systems work around the clock, and data loss can happen anytime.

Unmatched DAS Data Recovery Services for All Storage Servers

A DAS system offers peak performance, maximum reliability, simple management and rarely fails.  Data loss, as a result, is typically due to user error or another type of data management functionality.

The recovery of DAS systems most often requires emergency services, and Ontrack is available 24 hours a day, 7 days a week to help recover this crucial data. 


Common types of DAS storage system failures

Overwritten storage configuration • Power surge • Failed RAID rebuild • Failed hard disk drive(s) • Deleted snapshots • Metadata corruption • Snapshot management errors • Data management errors

Consult with an expert to help overcome data loss from one or more of these events.

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Hardware Failures

Failed Drives
Failed Controllers
Power issues


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Software Failures

Failed RAID Rebuilds
Metadata Corruption


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User Error

Deleted Data/Snapshots
Overwritten Volumes
Deleted Volumes
Data Management Errors

Why Ontrack Data Recovery


Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

DAS Data Recovery Services


Help is one call away. 

Our professional DAS data recovery service is available day or night.  Your storage systems work 24/7 and we know that potential data loss can happen at any hour.  With experienced data recovery engineers working around-the-clock, we are at the ready to recover your data.

  • Confirm your hardware, configuration, operating system and virtualization software
  • Assess the data loss situation and ongoing risks
  • Provide tips to prevent further data loss
  • Assess the possibility of a Remote Data Recovery
  • Advise on preparations to send in for an In Lab Data Recovery

Recoverable DAS Manufacturers





Hitachi Data Systems





Compellent Technologies

I-O Data



DataCore™ Software









X-IO™ Technologies


Pillar® Data Systems





Partnerships ensure successful data recoveries.

Our partnerships with DAS, SAN, NAS, SDS, and Server system manufacturers provide you with the best data recovery solutions in the industry.

Ontrack partners with OEMs to produce the best results for our customers by increasing the speed, accuracy and success of data recovery. We offer the fastest and most secure data recovery through our Remote Data Recovery (RDR) service. Recover and restore lost data from inaccessible file shares, volumes,  or LUNs and more via a secure internet connection.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.



Average of 7-14 business days



Average of 2-5 business days



24/7 Until Completion

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



In the business



Customers and growing



Of recovered data


Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack, LLC, 9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)