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Utilizing Backup Solutions but still Experiencing Data Loss


According to our recent study of data recovery customers, we found that while 60 percent of respondents had a backup data recovery solution in place at the time of data loss, it was not current or operating properly. As we near World Backup Day on March 31, these findings provide key insight into the importance of diligently monitoring and verifying that a backup is successfully operating and capturing a current, accurate snapshot.

Leveraging a data backup solution is critical for any business or individual protecting against data loss. However, as our recent global survey results demonstrate, even a reputable cloud or external media solution does not always provide predictable results. An effective solution hinges on the user or IT administrator attentively validating that the solution is functioning as expected and verifying that the backup is complete.

Data Loss and Backup Survey Results

We surveyed 600 recent customers from North America (27 percent), Europe (58 percent) and Asia Pacific (15 percent), with one third of respondents experiencing personal data loss, and two thirds having lost business data. After experiencing data loss, 87 percent of respondents indicated they are extremely likely or somewhat likely to seek a backup solution. Of those, nearly 60 percent are seeking an external hard drive solution and roughly one fourth are looking to the cloud to protect their data. The remaining 13 percent of respondents who do not plan to seek a solution cited the time and expense associated with research and administration as the overwhelming barrier to consideration.

Additionally, survey results indicated that backing up to external hard drives was still the most used and sought after approach for both business and personal data. 60 percent of respondents utilized an external drive solution, while 15 percent leveraged the cloud and 15 percent backed up to tape.

Scenarios that can lead to surprise data loss

  • External drive only connected on an occasional basis; backup not automated and instead performed on demand
  • Computer not on during scheduled backup and not configured to perform at a different time
  • Backup software failed
  • Backup ran out of destination space
  • Backup profile did not cover all of the device requiring backup
  • File lost before scheduled backup

Tips for Backup Success

  • Take the time to invest in a backup solution and set up a schedule
  • Ensure backups are running regularly in accordance with the determined schedule
  • Check backup reports for error indications or failure
  • Test backups on a regular basis to ensure data has been accurately captured and files are intact

If disaster does strike and you or your organization experience data loss, contact a data recovery expert at Kroll Ontrack – 800-872-2599.

4 Responses to "Utilizing Backup Solutions but still Experiencing Data Loss"

  • Shaikh Maswood Akhter
    30th March 2013 - 7:11 am Reply

    Yes I am agree that database backup should be on daily basis and best time to backup of the database ,when there is no data entry. we have to check always the health of the database file as well as the media i.e. the external hard drive or tape.As per my experience, I have use my backup of access database after 6 years and found is working fine. I check my hard drive every six month and generally change after 5 years. And till now I didn’t face any data loss. I have not remembered the year may be 2002 or 2003, there was a sudden effects of the virus name was “Chernobyl”. It effects suddenly in early morning but I was having a backup of database, only few workstations get infected with this virus and due that there was a loss of few word document and excel files. which I can’t able to recover.But this loss not effect the company ,only hardware loss. Since then I am very careful about the backup and also over all health of the systems.which results no losses of any data till now.

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