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Case Studies

Case Study: Kroll Ontrack recovers data from 1.6 terabyte Oracle database

A major property surveyor operating in Spain lost access to a 1.6 terabyte Oracle 10 database following a power failure and contacted Kroll Ontrack data recovery specialists through his authorized partner. Kroll Ontrack experts immediately engaged to consult with the customer and investigate the potential recovery options. The client was running Oracle 10 on SuSe Linux, with the databases stored in an ASM volume on an HP EVA SAN system with …Read More

Dealing with the Complexity of Storage Systems

In an effort to expand the capacity of a file server supporting hundreds of users, healthcare IT manager Neil Smith plugged an external 14 drive enclosure into the outside port of his RAID controller (which had a SCSI channel already being used internally as part of a drive array spanning multiple channels). Unfortunately, when he added the enclosure, the original RAID configuration was lost – more than 400,000 files (about …Read More

Common Scenarios of Server Data Disasters

When a data loss occurs on something as valuable as a server, it is essential to the life of your business to get back up and running as soon as possible.  Below is a sampling of specific types of disasters accompanied with actual engineering notes from recent Remote Data Recovery jobs: Causes of Partition/Volume/File System Corruption Disasters Corrupted File System due to system crash File system damaged to automatic volume repair …Read More

Solve your Server Recovery Nightmares

The on-call IT tech is jolted awake from a terrible dream – his heart pounding. Lightning crashes overhead as he glances at the clock – 2:59 a.m. The server isn’t down, it was just a dream. 3:00 a.m. The IT on-call pager goes off. This could mean any number of things: a fire, a break-in, a failed air-conditioner in the server room, or even a main business server crash. 3:25 …Read More

Success with Remote Data Recovery

Data loss can happen to anyone and usually without warning.  In this post, we will examine Remote Data Recovery™ and the success stories that come with it.  Remote Data Recovery This service uses patented technology and trained engineers to allow us to recover data right on your server, desktop or laptop through an Internet connection or a modem. Remote Data Recovery is an excellent option especially for server recoveries because …Read More