Thursday, February 26, 2015

Kroll Ontrack survey reveals solid state disk (SSD) technology highly adopted, but not infallible

SSD usage up, but recovery incidents are also on the rise

MINNEAPOLIS – February 26, 2015 – According to a recent SSD technology use survey, Kroll Ontrack, the leading provider of data recovery and ediscovery, revealed that while nearly 90 percent of respondents leverage the performance and reliability benefits of SSD technology within their organization, one-third confirmed they experienced some sort of SSD technology malfunction. Of those who did, 61 percent lost data and fewer than 20 percent were successful in recovering their data, reinforcing the known complexity of SSD data recovery.

“In the case of SSD technology, data resides in a more scattered format on the drive as compared to traditional hard drive media where data is stored more linearly, adding complexity to SSD data recovery scenarios,” said Troy Hegr, Ontrack Data Recovery technology manager, Kroll Ontrack. “Further, although consolidation in the SSD industry is occurring, data layout and organization on SSD mediums are still not standardized, driving the need for custom recovery solutions based on the specific manufacturer and model of the device. With strong investment in SSD research and development, Kroll Ontrack offers customers high SSD recovery success rates due to its vast experience with SSD technology and market-leading technologies.”

Data storage technology continues to trend toward SSD both on an enterprise and consumer level. Of the nearly 2,000 survey respondents, over three-fourths use SSD technology in laptop and/or mobile devices, 60 percent in desktop computers and a growing 20 percent in server environments. With the exponential growth of consumer and business data, it is not surprising the survey revealed that the strongest drivers toward SSD adoption are performance and speed, with nearly three-fourths of respondents citing fast data access as their main goal in selecting SSD over traditional hard drive technology. Only 10 percent of SSD users cited the reliability and energy-saving properties of SSD technology over traditional hard drive technology as their primary considerations.

“The current and projected rate of data storage growth is astounding,” added Hegr. “SSD technology provides exceptional speed and performance benefits when managing and working within large data environments, and organizations are taking advantage. Despite the many benefits of SSD technology – including reliability – data loss continues to impact SSD devices, just like any other storage device. In fact, Kroll Ontrack has averaged over a 100 percent increase in SSD recovery requests year over year from 2011 – 2014. With the industry’s most advanced set of solutions, Kroll Ontrack is a trusted partner for SSD recovery.”

With the growing adoption of SSD devices and data security at the forefront of present business concerns, it is critical that businesses take the proper precautions when disposing of failed devices. This is also true of early generation SSD devices that may be reaching end-of-life. Kroll Ontrack survey results indicate that the most popular disposal method taken by 43 percent of respondents is to physically shred or destroy the drive. While this is an effective approach, the SSD cannot be reused. An alternate secure option is to follow the response of nearly 20 percent of respondents and utilize professional data erasure software to ensure data is sanitized. Additionally, a professional erasure verification service can validate data erasure methods are effective and provide verification reporting – a smart step to take when repurposing or retiring SSD technology.

For more information about Kroll Ontrack and its SSD recovery solutions, visit

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyze and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery and document review. For more information about Kroll Ontrack and its offerings please visit: or follow @KrollOntrack on Twitter.

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Media Contact: Kristin Husom, 952-516-3581,

Media Contact:

Ben Blomberg, 952-516-3617,